Relational Rounds

Dr. Nic Nguyen is actively working in bringing physicians together, to create a safe space for them to bring their worries and needs, to break the isolation, and to create communities of practitioners who are overloaded, tired and also suffering the consequences of sexism and discrimination against minorities. Is there a formula for being a leader in this field? Unfortunately, there is no secret but as Dr. Nick states, the first step is building human connections by just sitting down and listening to other physicians. Listen to this conversation among colleagues and be inspired to innovate and start changing the system in your community too, for healthier physicians that can deliver better service to patients.   Key Takeaways: [:49] Dr. Nick career briefing. [1:59] Importance of clinician community. [3:36] Is there a nostalgic feeling for previous times’ medicine? [5:10] Why community building, as a solution for burnout? [9:52] What brought Dr. Nick into medicine? [12:13] Why patients should care? [14:35] Sex

Dr. Dave Chokshi has been dedicating his time to improving primary care health. His work, providing care to middle-to-lower-class communities of New York City, has given Dr. Chokshi the chance to encounter face-to-face difficult realities such as racism and undiagnosed chronic illnesses, among others. Dr. Chokshi shares many of his team’s ongoing programs such as the Collaborative Care Program, The Lullaby Project, and The Music and Memory program for the elderly. Dr. Chokshi emphasizes the social responsibility that health care providers have, and how to exercise it, keeping humbleness and an open-minded perspective, and being always ready for innovation   Key Takeaways: [:38] Dr. Dave Chokshi career briefing. [1:52] Dr. Chokshi describes his work. [2:48] Core value: Improving health is improving opportunity. [3:06] Personal motivation. [5:27] Interest in humanism and science but keeping our ‘public health hearts.’ [6:20] Experiences that influenced Dr. Chokshi´s perspective. [9:29] NYC work. [10:56] Transfo

Jeff Thompson, M.D., is the executive advisor and chief executive officer emeritus at Gundersen Health System and a pediatrician, author, and speaker on values-based leadership. He shares his experience in leading communities by caring about what matters to patients and physicians and always having core principles as priorities in any decision-making situation from hiring personnel to financing. Health Care needs to start building more communities, finding strength in the diversity, and following the right motivation, which is to serve people. Be inspired by the words of a man that honors his words and walks the path and you, too, start being part of the change   Key Takeaways: [:38] What brought Dr. Thompson to Aspen? [1:11] Dr. Johnson’s background. [3:46] Biggest ideas Dr. Thompson is taking from his time in Aspen. [5:38] How can experiences with patients overseas be applied in a community like Wisconsin? [8:24] Death panels. [11:42] What does it take as a leader to speak up and defend your patients? [15:5

Dr. Tyree Winters is a pediatrician in Sewell, New Jersey but he found out that being a doctor could not be equal to his identity. Finding himself belonging to a minority and being the first black doctor in his place of work, gave him a different perspective of how burnout feels like. As a leader, Dr. Tyree conducts himself as a servant and with the same humbleness,  has no inhibitions in sharing his personal experiences to bring some authenticity to the topic of burnout in healthcare   Key Takeaways: [1:58] Role of burnout for minorities. [6:05] Being a representative for a minority in healthcare. [7:44] How did Dr. Tyree learn to be a leader? [9:10] Mentorship according to Dr. Tyree. [11:36] Clinician burnout around the country. [13:30] Avoid centering your identity in being a doctor. [15:02] Definition of burnout for Dr. Tyree. [19:30] Losing empathy for others when you feel they don't have it for yourself. [20:36] How can you heal yourself when feeling broken? Run. [24:07] What is next for Dr. Tyree? Teac

Al Kurose, M.D. is President and CEO of Coastal Medical, a primary-care-driven Accountable Care Organization (ACO). Coastal Medical provides care to 120,000 patients in more than 20 medical offices across Rhode Island. Dr. Al’s current experience in the administrative area, as well as many years with direct attention to patients, have given him an amazing perspective on how health service can be improved. Key concepts like team-based care, burnout, and patient-centered care are approached in this succulent talk. Dr. Alan also shares insightful tips for new medical students and practitioners to have under consideration in the first career choices. Healthcare can be transformed; listen to this podcast and find out how to start   Key Takeaways: [1:05] What brought Dr. Alan Kurose into medicine? [2:44] What is the best part of practicing medicine? [5:04] The value of seeing patients at their home. [7:27] How burnout will affect new practitioners. [8:18] The solution to burnout will come from the started collabora

Facts: One in four medical students are depressed and 11% have contemplated suicide; at the beginning of the internship 4% have reported feeling depressed and by the end,  40% meet the criteria for depression. We are facing a real crisis in the medical arena; interns and physicians are suffering in silence, and the suicide rates have been escalating terribly in the last two decades. Dr. Elisabeth Poorman has gone through the suffering herself and is now dedicating her efforts to bringing awareness about this critical situation as well as the proper attention that medical students, interns, and physicians are needing. Listen to this thoughtful and difficult conversation and be encouraged and inspired to make the transition from intellectual empathy to real compassion   Key Takeaways: [1:29] How did Dr. Poorman get interested in this field? [3:25] Is it really depression? [4:30] Accepting vulnerability. [5:05] Different definitions about burnout. [6:30] Crisis of depression and suicide among physicians. [7:21]

Dr. Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School; she received her Ph.D. in organizational behavior, AM in psychology, and AB in engineering and design from Harvard University too. She is also the author of several books about teaming and psychological safety. Dr. Edmondson joins Elizabeth Metraux to talk about key topics like how to create a work environment where people can feel confident and safe to share their worries and expose their weaknesses and errors. Dr. Edmondson explains how hierarchy and teaming are not exclusionary, and how learning to ask the right questions can be more important than clever answers. Listen to this podcast and be inspired by the amazing work of Dr. Edmondson in human interactions to make the world a better place, one team at a time.   Key takeaways: [:35] Dr. Edmonson career briefing [1:13] How did Dr. Edmondson started working in the field of teaming? [5:15] Psychological safety and its relationship with performance. [

William J. Doherty is an educator, researcher, therapist, speaker, author, consultant, and community organizer. Bill shares his work in the field of relationships and how the interactions of many have been enriched by creating accountability and responsibility in each member of different groups, bringing them closer instead of highlighting their differences. Creating bridges and bonds between citizens is the key to solve current social hardships. Be inspired by this passionate talk about our most candent social topics and get good ideas and tips to face everyday obstacles.   Key takeaways: [1:05] Bill Doherty’s career briefing. [1:40] Why is Bill in the business of relationships? [2:11] Bill’s current projects. [3:16] Why are people so polarized? [4:40] Tribalism vs. the sense of loss of community. [5:17] Bonding and bridging social capital. [6:03] Lack of trust throughout different areas. [8:45] Bringing groups together that could not solve the problem on their own. [9:50] We need each other to accomplish ou

Andy Ellner is the founding co-director of Harvard Medical School’s Center for Primary Care, and founding director for Harvard Medical School’s Program in Primary Care and Social Change. He is sharing his perspective and opinion on today’s most important challenges in primary care and healthcare in the U.S. Andy presents his new venture: Firefly Health, where technology aims to simplify healthcare while providing patients a team of professionals who will be available according to the case’s needs. Listen to this podcast and find out how technology is reconciling with personal interaction in the field of healthcare

Elizabeth Metraux leads a two section podcast, starting with Audrey Provenzano, MD/MPH, who is a General Internist in the Boston area, cares for patients in a community health center, and works in quality improvement. Audrey is the host and producer of the primary care and health policy podcast Review of Systems and shares her secrets for podcasting on Primary Care and how this activity influenced her career. On the second part of this show, Elizabeth welcomes Krisda Chaiyachati, board-certified general internist and the medical director for Penn Medicine First Call Virtual Care. Krisda studies and designs strategies for improving healthcare accessibility and patient engagement. He leads a research about how ride-sharing apps, like Uber or Lyft, are now being used to assist low-income patients to attend their medical appointments and treatments. To innovate in healthcare is not always an easy task, Krisda explains the obstacles and findings in the efforts for using different resources to better accessibility

In this episode of Relational Rounds, Elizabeth Metraux welcomes Chris Fussell, who is a former Navy SEAL Officer and a Partner at McChrystal Group. He leads the McChrystal Group Leadership Institute, bring his special operations experience and his expertise in cross-functional collaboration and knowledge sharing to help develop leaders and build effective teams within a large dispersed organization. Chris brings concepts as the alignment narrative and small team awareness, which resume the success of a working team. Listen to this podcast and get a deep understanding of how leadership turns from hierarchy to networking, and considering human capital as the bond between each member of a team

In this episode of Relational Rounds, Elizabeth Metraux welcomes Lisa Hutchinson and Kelsey Priest to talk about women and their struggle to function in a system that was not designed for them nor is welcoming. Lisa and Kelsey are walking their own paths in the healthcare arena while helping other physicians, some who have been victims of gender violence in their workplace, others that are keeping up with the daily pressure and oppression women often suffer as a result of their gender identity. Listen to this podcast and be inspired by these women who are changing the world, getting together, raising their heads high, and stepping up to their rights.   Key takeaways: [:50] Kelsey Priest introduction of herself and career. [1:46] Lisa Hutchinson personal story and career trajectory. [4:58] Women’s Leadership Development Program. [8:54] Acknowledging gender violence in the workplace. [9:17] Women are used to tolerate and endure. [10:01] Complicity. [12:48] Burnout and suicide rates in physicians. [15:44] This i

In this episode of Relational Rounds, Elizabeth Metraux welcomes Dr. Prabhjot Singh to engage in a thoughtful conversation about how healthcare needs to set solid foundations in communities in order to be effective. Dr. Singh has been traveling around the world experiencing healthcare in different environments and forming doctors to become great community health workers. Listen to this podcast, learn about the amazing life journey of Dr. Singh and be inspired to understand and support your community.   Key takeaways: [:44] Dr. Prabhjot Singh career briefing. [1:55] Where does Dr. Singh’s drive for understanding and supporting communities come from? [3:43] Neighborhood-based health. [6:44] Dr. Singh’s experience abroad getting to know community health workers. [9:06] Importance of connectivity. [10:02] Identify the goal at which you are aiming. [13:48] What makes a great community health worker? [18:24] Who can do what, vs. who is functionally capable of doing something? [20:12] What has Dr. Singh learned abou

Elizabeth Métraux joins Ai-jen Poo, Executive Director of The National Domestic Workers Alliance (NDWA) and the co-director of Care Across Generations, to engage in a thoughtful conversation about caregiving and the aging population in America. There is a need to change our perspective to support a dignifying quality of life for the elderly as well as creating intergenerational cultural values. Ai-jen also enlightens us about women's rights and how we can contribute to raising awareness. Listen to this podcast and be inspired by the amazing contribution to the primary care field that’s being done by Ai-jen.   Key takeaways: [1:51] How did Ai-jen Poo got involved in caregiving? [5:49] The dignity of aging Americans. [8:20] Challenge for caregiver women dealing with children and aging relatives. [10:40] How we are going to keep up with the growing rate of the over-85-years-old population? [12:54] The consequences of low wages for caregivers. [13:38] Why domestic workers have been cut off primary care teams? [16

 In this episode of Relational Rounds, Elizabeth Metraux welcomes Robert Pearl, M.D. to talk about health care transformation. They dive into topics like leadership, motivation, teamwork, and many other key ways of shifting primary healthcare in America.   Dr. Robert Pearl is the former CEO of The Permanente Medical Group and former president of The Mid-Atlantic Permanente Medical Group. Recently named one of Modern Healthcare’s 50 most influential physician leaders, Pearl is an advocate for the power of integrated, prepaid, technologically advanced, and physician-led healthcare delivery. Listen to this podcast and be inspired to start making the changes that will make American healthcare more efficient and competent, beginning with your practice.   Key takeaways: [1:01] Dr. Pearl career briefing. [2:01] Compared statistics in money invested in healthcare in U.S. and Europe. [2:35] Why U.S. healthcare system doesn’t work. [3:40] The context of American healthcare. [5:40] Why prevention is better than interven

Relational Rounds, brought to you by Primary Care Progress, is a podcast meant to explore the most present issues facing primary care and healthcare transformation. Your host, Elizabeth Métraux, welcomes you to the first episode, accompanied by Dr. Andrew Morris-Singer who has been an inspiration for thousands of clinicians to become leaders and primary care champions. In this episode, Dr. Morris-Singer highlights the importance of building a community among physicians, analyzing the current situation in American practitioners, and how this impacts patients and each clinician delivering health care. Listen to this podcast and become part of the change towards a healthier and more powerful community of medical practitioners.   Key takeaways: [1:49] Dr. Andrew Morris-Singer career briefing. [2:42] What motivated Dr. Morris-Singer to lead clinicians into primary care? [4:47] The culture of health care is a multitude of factors. [7:13] How the psyche of medical students is affected by the demands of the studies a

Accounting for nearly 20% of our country’s GDP and one in every ten jobs, the healthcare industry affects every single American. But in the middle of all that data are people - and our primary care community is at the front lines and in the trenches. Join Primary Care Progress to hear healthcare's leading minds and powerful disruptors share their stories and discuss some of the most pressing issues facing primary care today. Learn more at primarycareprogress.org/relationalrounds.