Relational Rounds

Elizabeth Metraux leads a two section podcast, starting with Audrey Provenzano, MD/MPH, who is a General Internist in the Boston area, cares for patients in a community health center, and works in quality improvement. Audrey is the host and producer of the primary care and health policy podcast Review of Systems and shares her secrets for podcasting on Primary Care and how this activity influenced her career. On the second part of this show, Elizabeth welcomes Krisda Chaiyachati, board-certified general internist and the medical director for Penn Medicine First Call Virtual Care. Krisda studies and designs strategies for improving healthcare accessibility and patient engagement. He leads a research about how ride-sharing apps, like Uber or Lyft, are now being used to assist low-income patients to attend their medical appointments and treatments. To innovate in healthcare is not always an easy task, Krisda explains the obstacles and findings in the efforts for using different resources to better accessibility