Closing The Gap With Denise Cooper

C-Suite executives: Are your systems stuck in the past while your work evolves at warp speed?Does your leadership team need to learn new management skills to stay competitive? Are you confident your leadership team can capitalize on the promise of AI or will they stay stuck in the past? In today's rapidly changing workplace, traditional leadership styles just don't cut it anymore. This episode features a compelling conversation between Jennifer Simpson and Denise Cooper, where they delve into the critical need to evolve leadership systems alongside individual development.Here's what you'll learn:How to identify and fix outdated workplace models.3 actions that will reskill your leadership team fast. Why is it crucial to create a culture based on psychological safety to foster open dialogue and dissent?Techniques for leveraging data and technology to make informed decisions.This episode is a must-listen for:Senior ExecutivesHR ProfessionalsWhite-Collar ProfessionalsReady to unlock a more inspired and productive

Navigate Work's Cultural Labyrinth!From language blunders to identity awakenings, this episode dives deep into, Loren Rosario-Maldonado, a leader who cracked the code of cultural intelligence. Be captivated by hearing her very personal journey of discovery as a minority woman who learns about her own biases and how they impact work. Hear how miscommunication can impact relationships & why enforcing one language can be divisive. Explore ideas on the challenges when you are forced to do self-reflection, role model inclusive leadership, & set boundaries for authentic expression. All this while, overcoming resistance to introspection & unlocking personal growth for herself and the teams she leads! Don't miss this roadmap to success in today's diverse workplace!#culturalintelligence #leadership #communication #inclusion #podcast

Feeling emotionally drained at work? You're not alone. This podcast cuts through the usual productivity hacks and dives deep into the often-ignored issue of trauma in the modern workplace. Join Pamela Richards and Denise Cooper, seasoned experts in leadership and well-being, as they tackle the hidden wounds impacting our teams and our performance.Here's what you'll discover:Hidden faces of trauma: Recognize the various forms trauma can take, from major events to chronic stress, and understand how it affects individuals and teams.Leading with emotional intelligence: Learn how to create a culture of compassion, build psychological safety, and prevent conflicts from escalating.From isolation to connection: Ditch the endless emails and rediscover the power of face-to-face interaction in an age of hybrid work.Redefining high performance: Unlearn the myth of workaholism and discover the secrets to managing workload, setting boundaries, and prioritizing well-being for sustainable success.Actionable insights for lead

New job jitters? Fear not, newbie! This podcast is your ultimate guide to crushing your onboarding and thriving in your new role. Join Debbie and Denise, your friendly HR experts, as they peel back the layers of the onboarding process and reveal the secrets to a smooth and successful transition.Whether you're a nervous new hire or an employer eager to make a great first impression, this podcast has something for you. Get ready to:Uncover the challenges of remote onboarding and discover strategies for building connection and engagement, even from afar.Identify the key ingredients of a successful onboarding experience – from clear expectations to meaningful introductions and beyond.Learn how to foster a sense of unity and camaraderie among new hires, so they feel like part of the team from the get-go.Brainstorm future podcast episode ideas and ensure you never miss out on valuable HR insights.This is your one-stop shop for all things onboarding. Stop the scrolling, hit play, and get ready to unlock your full po

In this episode, Dr. Fiona Peters and Denise Cooper engage in a thought-provoking discussion on embracing ADHD and neurodiversity. Dr. Peters shares her personal journey of self-acceptance and the impact of her ADHD diagnosis on her life.We explore the challenges Dr. Peters faced before her diagnosis, its toll on her self-worth, and the transformative power of self-acceptance. Discover how embracing your uniqueness can lead to a more fulfilling life.Dr. Peters emphasizes the importance of energy, vitality, and freedom for productivity and success. She believes that individuals with ADHD possess untapped potential, and Denise Cooper emphasizes the value of self-discovery for everyone.Learn how to recognize ADHD traits in yourself or others by reflecting on childhood experiences, emotional regulation, relationship patterns, and career challenges. Dr. Peters encourages self-acceptance, kindness, and self-care for those who relate to ADHD traits.The discussion also touches on the role of managers in supporting em

Is your workplace just going through the motions? Tired of the endless stream of leadership books and "happy at work" platitudes that never seem to make a difference? This podcast cuts through the noise and gets to the heart of what truly creates thriving, engaged workplaces.Join Denise Cooper and Robyn Garrett, seasoned experts in workplace dynamics, as they peel back the layers and reveal the hidden culprits behind employee discontent. From leadership gaps to outdated learning styles, they delve into the real challenges holding companies back. But this isn't just a problem diagnosis; it's a practical toolkit for building a better future.Discover how to:Foster empathy and psychological safety for stronger, more connected teams.Navigate generational differences in work expectations.Set clear boundaries and build trust through effective communication.Identify your personal values and make purposeful choices at work.Master the skill of empathy and connect with colleagues on a deepe

This episode takes a critical look at the role of Human Resources (HR) in the evolving landscape of the modern workplace. Denise Cooper and Deborah Walsh explore whether HR practices have kept pace with the rapid changes in work culture, especially in light of the COVID-19 pandemic, technological advancements, and shifting employee expectations.Deborah and Denise talk about the skills, wisdom, and abilities of HR professionals to successfully connect and enable the business to grow and endure the changes ahead. Honest and insightful, acknowledging the current challenges HR faces but offering clear solutions and a path towards regaining trust and relevance.Engaging and conversational, featuring practical insights and real-world anecdotes from experienced professionals.The five skills HR professionals need to remain relevant. The questions executives secretly ask about HR the function and why HR is progressing. Forward-looking, emphasizing the need for HR to adapt and innovate to meet the demands

In this thought-provoking episode, Denise Cooper and Pamela Brooks delve into the often-overlooked topic of trauma in the workplace. They discuss how the changing dynamics of the modern work environment, intensified by the COVID-19 pandemic, have led to increased feelings of loneliness, depression, and isolation among employees. We talk about why executives don't handle conflict and in not doing so, increase the number of unhealthy practices that become part of the organization's culture. Key Topics:Statistics on Loneliness and Mental Health: Discussion on the alarming statistics of loneliness, with around 33% of Americans experiencing regular loneliness, and the correlation with rising rates of depression and addiction.Impact of COVID-19: Exploration of how isolation during the pandemic has exacerbated workplace conflicts and mental health issues.Trauma in the Workplace: Pamela Brooks discusses various forms of trauma, comparing it to physical injuries. Examples range from the stress of organizing a big even

Ready to unleash the power of relationships and well-being in your organization? Join Jamie Shapiro and Denise Cooper as they dive deep into the critical connection between human connection, self-care, and leadership excellence. This episode is your roadmap to building thriving teams, overcoming burnout, and creating a sustainable culture of inspiration.Discover:The secret sauce of high-performing teams: Learn how trust, psychological safety, and personalized well-being strategies ignite team performance and organizational success.Recharging your leadership battery: Uncover actionable steps for maintaining vitality, setting boundaries, and nourishing your own well-being as a leader.Breaking free from the email trap: Explore practical solutions for limiting after-hours communication and fostering a balanced work environment for everyone.Aligning priorities for lasting impact: Understand the critical connection between organizational values, reward structures, a

Is your workplace silently sinking in a swamp of disrespect and dysfunction. This episode, Denise and her guest Kimberly Benoit dive deep into the hidden world of toxic workplaces, exposing the subtle be workplace behaviorss environment. We'll bust the myth that only "bullies" and the "mean girl" are to blame. You'll discover how casual observers, silent witnesses, and even well-meaning leaders can unknowingly perpetuate the problem.Get ready to:Unmask the "crazy": Learn how to recognize the early warning signs of a toxic workplace before it consumes you.Own your role: Discover how your own reactions and inaction can fuel the fire.Become a changemaker: Uncover actionable steps everyone can take to break the toxic cycle.Stand your ground: Find out why staying and fighting for a better workplace is often the braver (and more effective) choice than running away.Lead the transformation: As a manager, learn how to tackle disrespectful behavior head-on and set new standards for your te

Positivity Poison: The Toxic Reality of Forced Optimism in the Workplace. In this episode, you could explore how an excessive focus on positivity can lead to a culture where genuine concerns are brushed aside, difficult conversations are avoided, and real issues go unaddressed. This kind of "fake it 'til you make it" mentality can breed resentment and undermine employee morale, productivity, and well-being. Let's dive into the dark side of positivity! For many of us, we were taught always to have a smile on our face. As a leader, you may have said, "Don't bring me problems. Only bring me solutions." The idea was to get your team to step up, get in action, and solve the problem. However, we now know there are negative consequences when you don't deal with problems, especially emotional burnout. Denise Cooper and Pamela Brooks discuss What is toxic positivity? What does toxic positivity do to people, teams, and business results?Toxic positivity can lead to increased impostor syndrome and denial of our weaknesse

In 2024, leaders may grapple with uncertainty and a sense of urgency as they navigate the complex and emotionally charged process of transformation. While the drive for change is crucial, balancing it with empathy and attention to the human element is equally important. Leading transformation is no easy feat - it requires a delicate balance of strategy, execution, and people management. As a hiring executive, it's crucial to identify internal talent who possess not only the necessary skills but also the adaptability, resilience, and emotional intelligence to thrive in a rapidly changing environment. In this episode, Deborah Walsh and I delve into the three key considerations for hiring and evaluating internal talent in a transforming organization: defining the right skill set, creating a culture of adaptability, and fostering emotional intelligence.We'll also talk about:Leaders may experience feelings of uncertainty, fear of the unknown, and a sense of urgency to drive change while also balancing the human el

Tired of the same old HR-executive drama? As an executive, do you question whether you're getting enough value from your HR department? Do you feel HR isn't preparing your company for the future? CHROs are worried that your team is myriad in the past and not staying relevant or preparing for the future. Can your HR Business Partners convince managers to change and develop their leadership skills? Well, it's time to reinvent the relationship and unlock your team's true potential. In this episode, we dive into The common pitfalls of hiring and scaling, How to change mindsets and get others to embrace change. Results your HR function needs to achieve to demonstrate relevance to the business. Karan is an organizational strategist who is obsessed with up-leveling leadership capability and optimizing workforces to do their best work. After 18+ years of witnessing the chaos and trauma caused by bad HR and leadership actions within organizations, she ditched her comfy job as a corporate HR exec at Microsoft to found

Have you ever wanted to ask for a raise, find out why something happened, or frame a question to encourage collaboration? We've all heard there is a "right way to ask a question." Chances are, if you were faced with any of these three questions, you've struggled to get the answers you want or need. Brian Gibkowski, our guest today, has a new book called Answer Intelligence: Raise Your AQ (IQ). The most interesting thing I learned was how often we ask lazy questions that aren't aimed at getting the right answer. His work helps you develop the skills to get the answers you need to make the best decisions. We talk about: How to answer questions during a job interview.How to ask questions and increase the chances of getting the "true" facts rather than the safe answers. Using story, procedure, and action to improve communication and reduce rework. How to provide discipline and intentionality in your meeting so you get the best answers. Brian Glibkowski, Ph.D. Dr. Brian Glibkowski is an author, researcher, and f

When Robert Sutton wrote the book, The No "A**hole" Rule, he received over 8,000 emails from people who were or are managed by a toxic boss. Research shows about 65% of bosses are toxic. How can anyone be successful if you work for a toxic boss?Does the toxic boss know they are an "A**hole"?Why do executives and HR tolerate the horrendous impact of toxic bosses on employees, productivity, and the bottom line?Do organizations breed toxic bosses? In this episode, we'll delve into the detrimental impact of toxic bosses on their employees and the organization as a whole. We'll explore six distinct types of toxic bosses, their prevalence, and the harmful effects they exert on their teams.My guess Rob Kalwarowski, says he knows why and what you can do about it. How does he know? Rob was at the top of his game as an MIT graduate Mechanical Engineer, and then he had to work with a toxic boss. What he learned and how he learned to heal and help others heal is something to hear. Listen as we Define 6 types of toxic bos

Toxic positivity has become a prevalent issue in the workplace, with several studies highlighting its widespread impact.67.8% of respondents in a Science of People survey reported experiencing toxic positivity from someone in the past week. More than 75% of respondents in the same survey admitted that they "sometimes, often, or very often ignore their own emotions in favor of being happy." Source: Science of People survey, 2023But why should an executive or even a manager care?What’s wrong with pumping up people by focusing on what’s working? In a recent Forbes article entitled The Negative Impact of Toxic Positivity In the Workplace, Senior Contributor Jack Kelly defined “toxic positivity as the belief that employees must focus on positive emotions and disavow negative feelings in the workplace. A toxic positivity agenda calls for being enthusiastic and upbeat despite the dire situation. No matter what goes wrong, you are not allowed to show or say anything resembling negativity. No

In today's episode, Denise Cooper and returning guest regular Deborah Snow Walsh delve into the essential role of HR in navigating the shift from change to transformation in organizations. We're talking about turnover. Listen as Deborah talks about the hidden costs and drivers of turnover. I promise it's not what you think and costs you more than you might be aware. Learn why hiring the wrong person creates conflict in your organization.We'll review resumes carefully, develop a list of questions to ask, and be clear about the skills and experience you are looking for.We'll share what most managers unintentionally do that creates a workplace culture where people want to leave and how to create an enjoyable workplace where people want to stay. Deborah Snow Walsh is the Head of Talent for Brown & Brown Insurance Company. Brown & Brown is the fifth largest insurance brokerage in the nation, with over $ 4 billion in equity. Before joining Brown & Brown, Deborah was CEO of Deborah Snow Walsh Executive S

Have you ever wondered how to create a safer and more supportive workplace? In this episode, Denise Cooper, our host, delves into the world of workplace psychological safety with an expert in the field. Join us as we interview Linda R. Crockett, a renowned figure in workplace psychological safety, who brings over 34 years of experience to the table.Cooper's conversation with Linda explores various facets of workplace psychological safety. In this episode, they discuss the definition of psychological harassment to dispel misconceptions and stereotypes, recognizing risk factors and early warning signs, and the profound impact on individuals, leaders, and the overall work environment. Linda shares real stories that shed light on the human experience of those affected by workplace bullying or harassment, emphasizing the importance of trauma-informed prevention, intervention, and recovery strategies.Linda also reveals her personal journey, recounting experiences of speaking up against workplace misconduct, facing

Ever wondered what it takes to build a healthcare ecosystem that works for everyone, including small town communities? Breck L. Rice is here to answer this, explaining his mission to remove the middle man in healthcare.In this detailed episode, Denise Cooper engages in a lively conversation with Breck L. Rice, a visionary working tirelessly to bridge the disparities in healthcare across different demographic and geographic landscapes. With a background in revenue cycle management and risk mitigation, Rice emphasizes the gravity of pharmacist involvement in ensuring personal and compassionate patient care. He shares the inception story of his endeavor into helping community pharmacies - a journey rooted in the heartfelt need to stand against large pharmacy benefit managers exploiting the system for financial gains.Rice poignantly recounts his experiences and friendships forged over years with community pharmacists and how he endeavored to protect their interests, even at the risk of facing legal challenges.Thr

How can we change our workplaces and societies to be more inclusive and understanding of neurodiverse individuals?In this deeply insightful episode, our host Denise Cooper sits down with Say Gabriel, the founder of Growing Mighty Leaders, to discuss a topic we often overlook but significantly impacts 15% of our population: neurodiversity. Say, who got her start as an unemployed graduate before forming a digital content agency and eventually pivoting into her current venture, has a unique background that combines business acumen with empathy and spirituality.Together they dive into how research shows that a significant portion of the neurodiverse population is walking around undiagnosed, with women being particularly underdiagnosed. Denise and Say explore the often ignored responsibilities that neuro-normative individuals have in fostering an inclusive environment. They touch on the delicate balance of logical thinking with deep spirituality, and how these can actually be complementary qualities, especially wh