Modern Dealer Business Development With Colin Thomas Bdcolin

It sucks.

In a bulletin issued by the federal trade commission on June 23, 2022 the FTC Proposes Rule to Ban Junk Fees, Bait-and-Switch Tactics Plaguing Car Buyers As auto prices surge, agency launches rulemaking to protect consumers’ pocketbooks and level the playing field for honest dealers regarding: Ban bait-and-switch claims: The proposal would prohibit dealers from making a number of deceptive advertising claims to lure in prospective car buyers. This deal deception can include the cost of a vehicle or the terms of financing, the cost of any add-on products or services, whether financing terms are for a lease, the availability of any discounts or rebates, the actual availability of the vehicles being advertised, and whether a financing deal has been finalized, among other areas. Once in the door or on the hook, consumers face the fallout of false promises that don't pan out. Ban fraudulent junk fees: The proposal would prohibit dealers from charging consumers junk fees for fra

In this episode we discuss a subreddit that demonstrates the serious denial about where our industry is heading. Call or text if I can help 708-RED-LINE

Have you ever listened to your sales calls and wondered why your people sound so terrible? It’s because you didn’t hire them based on their ability to communicate on the phone! This is an example of an outgoing greeting I use to ID BDC and Sales talent. Since 90% of appointments that set, show and deliver are set on the phone, it only makes sense to screen potential new hires based on their phone presence! There are some aspects of the job that are trainable but others are not. This technique has helped me identify thousands of A game players over the years while reducing wasted time meeting with folks who just don’t have what it takes to be rockstars on the phone! If you need people, process and more profitability, I can help … call/text 708-RED-LINE

In this episode Richard Cunningham joins in to discuss the state of the union in automotive retail, implications of some of the proposed FTC regulations and Ethics in auto.

On todays podcast we have Tiffany Soucie-Howren, the COO and Co-Founder of MarkUps.Org. We discuss how the website evolved into the household name it’s become in just 6 months and some of the practices that dealers may be engaging in that may be putting them at risk of alienating their customers. If customer retention is important to you, you’re definitely going to want to check this one out!

Colin Thomas and Dominic Cergnul who both have extensive experience building and managing Business Development Center initiatives across the country discuss Quality VS quantity in the BDC and shifts in dealers BDCs over the past few years.

You can’t out manage a poor recruiting strategy!

Your deposit last month was short

Today, the 750 employees of Off Lease Only, LLC found themselves unemployed . After nearly 20 years in business, OLO in an internal memo stated 1. What is Off Lease Only announcing today? Is Off Lease Only going out of business? Yes, Off Lease Only ("OLO" or the "Company") has initiated an orderly wind down of its business. Over the coming weeks, we will be taking various steps to responsibly shut down our operations and liquidate our assets. We anticipate the wind down will take approximately 30 days to complete. 2. How did Off Lease Only end up in this situation? As most of you know, unprecedented changes to the automotive retail landscape over the last few years resulted in unanticipated challenges and competitive pressures for independent used vehicle dealers. We have been significantly impacted by the scarcity of inventory and inflated prices stemming from disruptions in the supply chain. Elevated pricing and rising interest rates have further deteriorated conditions in the automotive retail market, weak

Outsourcing your BDC may initially seem like a great way to reduce expenses but outsourced teams are not going to be able to provide rapid responses to leads, calls, texts, and chats, manage your appointments, and follow up on actionable leads for your team. External BDC agents don't know your story or culture and might not handle every situation the way you'd like them to. Lack of CRM integration makes track-ability and reporting difficult. You have to rely on the statistics that the BDC gives you and trust they're correct. Before you outsource let’s talk. I have built more in house profitable BDCs than any other person in the USA. 708-733-5463

Appointment-Driven Communications is the phone training, talk-track and email/voicemail best practices course for anyone who wants to have success in an Appointment Culture in their dealership. If you’re a car salesman and you want to sell more cars at higher grosses, then you must become proficient at setting appointments that show and buy. If that describes you, then this course was designed specifically for you. If you’re ready for more call / text BDC Colin 708-733-5463 

See the Consent Order for KINGS AUTOSHOW INC. d/b/a BROOKLYN MITSUBISHI, KINGS AUTOSHOW II INC. d/b/a BROOKLYN MITSUBISHI PRE-OWNED, GRAND AUTO GROUP LLC d/b/a BROOKLYN VOLKSWAGEN, RUDY TREMINIO a/k/a “EL PATRONN,” and CHARALAMBOS N. CHARALAMBOUS HERE https://s3-prod.autonews.com/2022-07/Settlement%20Brooklyn%20Mitsubishi%20Volkswagen%2020220628.pdf?adobe_mc=MCMID%3D52739806001929455222642932425332030723%7CMCORGID%3D138FFF2554E6E7220A4C98C6%2540AdobeOrg%7CTS%3D1658475570

Appointment-Driven Communications is the phone training, talk-track and email/voicemail best practices course for anyone who wants to have success in an Appointment Culture in their dealership. If you’re a car salesman and you want to sell more cars at higher grosses, then you must become proficient at setting appointments that show and buy. If that describes you, then this course was designed specifically for you. If you’re ready for more call / text BDC Colin 708-733-5463

The five must haves for creating a successful automotive BDC. Contact Auto Pro USA at 708-RED-LINE