Makingchips | Equipping Manufacturing Leaders

This episode of MakingChips is different from most conversations we have on the show, and it needed to be. In late 2025, the manufacturing community was shaken by the murder of Amber Czech, a welder who was killed by a coworker after reporting harassment multiple times. That tragedy forced many of us to confront an uncomfortable truth: workplace violence and harassment are not abstract issues. They are real, ongoing, and present in the trades today. In this episode, Paul Van Metre is joined by Nush Ahmed, CEO of Sisterhood of Trades, along with two national experts who work directly on workplace violence and gender justice. Jessica Stender of Equal Rights Advocates and Anna Van Balen of Futures Without Violence bring decades of experience working with employers, workers, and policymakers to help address harassment, escalation, and prevention in real workplaces. Together, we talk candidly about how harassment often becomes normalized in the trades, why underreporting is so common, and how unchecked behavior ca

Starting a machine shop doesn't always begin with a perfectly laid business plan, a polished facility, or years of hands-on experience. Sometimes it starts in a garage, with curiosity, YouTube videos, and a willingness to figure things out one mistake at a time. In this episode of MakingChips, we sit down with brothers James and Sean Cerven to talk about how they built their shop from the ground up during COVID. With backgrounds in mechanical engineering but almost no hands-on machining experience, they bought a small CNC, welded their own enclosure, and decided early on to take the business seriously, even when the operation itself was still small. Their story is a candid look at starting early and learning fast. The Cerven brothers share how financing machines, running jobs out of a garage, hiring quality before machinists, and investing in systems ahead of schedule helped them survive the most fragile years of the business. Along the way, we talk about learning through online communities, when advice helps

Launching a CNC shop young comes with no shortage of advice — but not all of it comes from experience earned the hard way. In this episode, we bring in Larry Robbins to speak directly to the next generation of shop owners. Larry has spent decades building companies, leading teams, and navigating growth, failure, and reinvention inside manufacturing. Instead of talking tools or tactics, this conversation focuses on the fundamentals that actually last. Larry shares lessons on planning before you leap, learning from mistakes without repeating them, and why humility, honesty, and relationships matter more than any single machine or strategy.  Along the way, we explore how younger founders can use modern tools like AI without losing the human side of business, why budgeting and organization are non-negotiable, and how building value means thinking beyond short-term wins. This episode serves as a reset for anyone starting early — or starting over — in manufacturing. If you're thinking about ownership, leadership, o

Manufacturing doesn't always start with a perfectly funded plan or a shop full of machines. Sometimes it starts in a garage, with curiosity, grit, and a willingness to learn by doing. In this episode, we sit down with Caleb Harris, founder of Covenant Manufacturing, to talk about what it really looks like to start a CNC business at a young age. Caleb didn't inherit a shop or wait until everything felt safe. He learned by working in high-mix job shops, making mistakes, taking calculated risks, and slowly building confidence as both a machinist and a business owner. We dig into the early decisions that mattered most, from buying the first machine and pricing early jobs to managing cash, handling subcontracting issues, and building trust with customers. Along the way, Caleb shares honest lessons about risk, accountability, and why reputation matters even more when you're small. This conversation kicks off a new chapter of MakingChips focused on young founders who are stepping into manufacturing early and buildin

As new manufacturers step into ownership, one challenge shows up faster than almost any other: building a team. Before you can scale production, invest in automation, or grow revenue, you need people — and not just any people, but a workforce that can grow with the business. That's where this conversation fits. In this episode, MakingChips is sharing a powerful discussion from Manufacturing Executive, where host Joe Sullivan sits down with John Loyack, Vice President of Economic Development for the North Carolina Community College System. Together, they explore what happens when workforce development is treated as critical infrastructure — the same way we think about roads, utilities, and power. Using North Carolina as a real-world example, John explains how long-term investment in education, customized training, and public–private collaboration has helped manufacturers start, scale, and stay competitive. These systems didn't appear overnight. They were built intentionally, with the understanding that skilled

Kicking off a new year often comes with big goals, bold plans, and fresh momentum. But before chasing what's next, we decided to slow down and focus on something more foundational: our core values. In this episode, we share the behind-the-scenes process of defining the values that will guide MakingChips through 2026 and beyond. With the help of Jim Mayer, we took the ideas, behaviors, and instincts that had shaped the brand for years and intentionally put words around them. We talk about why core values are more than slogans on a wall. When done right, they become filters for decisions, hiring, investments, partnerships, and even the content we create. We also challenge a common misconception: that shared values require everyone to think the same way. Instead, strong values allow for diversity of background, belief, and perspective while still pulling people in the same direction. Along the way, the conversation blends humor, honesty, and real-world examples from manufacturing shops that live their values eve

We've kicked off a lot of years on MakingChips, but never quite like this. To start 2026, we decided to try something completely different. Instead of bringing on a shop owner, a technology provider, or an industry expert, Mike and Paul invited three artificial intelligence chatbots to join the conversation. No prep calls. No talking points. Just live questions and real-time answers from Miles (from Sesame), Gemini, and ChatGPT. The result was equal parts fascinating, funny, and just a little bit eerie. In this episode, we explore what happens when you ask AI the same kinds of questions we ask manufacturing leaders every week. What should machine shops focus on in 2026? How do you increase throughput? Where is growth coming from? And can a chatbot actually understand culture, leadership, and systems inside a machine shop? Along the way, we react in real time to the different personalities and strengths of each tool. Miles sounds uncannily human and leans hard into people and culture. Gemini delivers concise,

As we close out 2025, we're wrapping up more than just a year. This episode marks the conclusion of the Machine Shop MBA series, a collaboration with CLA and Modern Machine Shop built around insights from the Top Shops benchmarking program. What started as a practical exploration of shop metrics ends with a much bigger question: what truly separates shops that survive from shops that endure? For this final chapter, we're joined again by Brent Donaldson of Modern Machine Shop, who helped kick off the series earlier in the year. Drawing from hundreds of shop visits and years of benchmarking data, Brent helps us connect the dots across operations, finance, leadership, and strategy. Together, we reflect on a clear shift happening across manufacturing: moving away from pure "rise and grind" thinking and toward intentionally designed systems. Throughout the episode, we revisit five deceptively simple questions pulled directly from the Top Shops survey. These questions challenge assumptions and expose where real opp

Some episodes are planned. Others are produced. And then there are episodes like this one—where the setting, the people, and the moment all collide into something memorable. For the 500th episode of MakingChips, the team gathered once again At the Boring Bar for an unfiltered, bourbon-fueled roundtable with leaders from across the manufacturing ecosystem. Recorded live at Roush Yates Manufacturing Solutions during the Top Shops Conference in Charlotte, this special annual episode brings together shop owners, executives, advisors, and industry partners for the kinds of conversations that usually happen after the microphones are turned off. The drinks are poured, the guardrails come down, and the real stories start to flow. What emerges is an honest discussion about what truly separates top-performing shops from the rest. Not hype. Not buzzwords. But culture, systems, communication, and the discipline to do the hard things consistently—especially when cash flow is tight, customers are demanding, and complexity

What happens when a machine shop does everything right operationally but still feels exposed when markets shift, customers pull back, or one industry cools overnight? In this episode of MakingChips, the conversation turns squarely toward one of the most uncomfortable and misunderstood areas of manufacturing leadership: proactive sales and diversification. We're joined by Gabe Draper, founder of Factur, and Alan Hartmann, CEO of Hartmann's Inc., a multi-generation Texas manufacturer. Gabe shares a raw and honest origin story that starts with growing up in a manufacturing family, fighting to save a struggling shop, riding the oil and gas rollercoaster, and ultimately losing nearly everything when the downturn hit. That experience became the catalyst for building Factur, a company designed to help shops avoid reactive, last-minute sales cycles by intentionally filling their pipeline. Alan brings the perspective of a well-run, highly capable shop that realized success alone wasn't protection. With major customers

Some conversations feel scripted. This one… absolutely did not. Larry Robbins walked in ready to talk life, passion, family, culture, workholding, philosophy, and whatever else popped into his head — and somehow it all connected back to manufacturing. This episode of MakingChips is one of the most unhinged, hilarious, honest, and wisdom-packed conversations we've ever recorded. Larry has been in the industry for nearly 46 years, and he's collected enough stories, scars, and laughs for ten careers. From his father dragging him into the business ("long hair doesn't work here") to his famous explanation that SMW makes "magic hands," Larry blends humor and experience into lessons every shop owner needs to hear. His passion for the industry is unmatched — and his candor is even better. Throughout the episode, the crew dives into culture, leadership, lying (don't), modularity, flexibility, high-density workholding, predictable setups, financing equipment, and why you should stop crawling across a dollar to pick up

In this special episode of MakingChips, we broadcast from the EBITDA Growth Systems Double Your Value Planning Event—a gathering designed to pull shop owners out of the day-to-day grind and force intentional thinking about long-term growth. This year's event was hosted at the Sandvik Coromant facility in Mebane, North Carolina, creating a perfect backdrop for conversations about planning, strategy, and culture. Paul is joined by three key voices who bring decades of hard-earned manufacturing wisdom: Jim Carr, a founding voice of MakingChips; Zach Overton, who is deep in the trenches of leading a multi-generation shop through transition and growth; and David Capkovitz, co-founder of EBITDA Growth Systems, whose strategic coaching framework is the backbone of this entire event. They pull back the curtain on why the event exists, how planning actually becomes actionable, and how shops can double their value in three years. Together, they dive into the realities every manufacturer faces—financial blind spots, o

In this episode of MakingChips, we sit down with Charlie Hushek, President of Phoenix Heat Treating, whose family has been in the heat-Treating world for over a century. Charlie is a fifth-generation heat Treatinger—but his leadership story is anything but inherited. When he stepped into the business in 2020, he wasn't handed stability. He was handed a crisis. Within a matter of months, Phoenix Heat Treating lost its NADCAP certification—twice—suffered major operational setbacks, faced COVID turmoil, and endured the tragic loss of their general manager. For a company where more than 70% of revenue is tied to regulated aerospace work, this wasn't a stumble. It was a free fall. And it forced Charlie into leadership far earlier—and far harder—than he expected. But instead of shrinking from the challenge, Charlie transformed it into a total rebuild. He redesigned their QMS from the ground up, implemented true systems thinking, rewrote cultural standards, and introduced transparent, performance-driven practices th

Top Shops 2025 brought together the most innovative, forward-thinking leaders in manufacturing—and this year's gathering at the NASCAR Hall of Fame felt like stepping directly into the winners' circle. Surrounded by the energy of hundreds of top-tier manufacturers, we sat down with the four shops recognized as the crème de la crème in their categories: Technology, Shopfloor Technology, Business Strategy, and Human Resources. Together, these honorees represent what's possible when ambition meets execution. In this special episode of MakingChips, recorded live in Charlotte, we talk with each winner about the decisions, investments, philosophies, and people that drove their rise to the top. From multimachine pallet-tech automation and Swiss machining efficiency to bold equipment investments and workforce strategies that transform culture, each story reveals a different path to excellence. Yet all four shops share a mindset of curiosity, courage, and relentless improvement. Throughout these conversations, we expl

When you walk into IMTS—the International Manufacturing Technology Show—it's easy to be awestruck by the machines, the energy, and the sheer scale. But few people realize just how much planning, logistics, and collaboration go into bringing that experience to life. In this episode of MakingChips, we sit down with Mark Kennedy, Senior Director of Exhibitions at AMT, to get a behind-the-scenes look at how the world's largest manufacturing trade show comes together. This conversation dives deep into the IMTS Exhibitor Workshop, a two-day event that helps exhibitors prepare for success long before the show floor opens. Mark explains how exhibitors—from first-timers to seasoned veterans—can maximize ROI, streamline operations, and turn their IMTS booth into a "Super Bowl moment" for their brand. From freight logistics and pavilion planning to marketing strategy and exhibitor education, Mark shares stories that reveal the incredible coordination required to transform McCormick Place into a million-square-foot hub o

We're coming to you once again from the Goldman Sachs 10,000 Small Businesses Summit in Washington, D.C.—the largest gathering of small business owners in U.S. history. This time, we're joined by two inspiring leaders from the Metalworking Nation who prove that the heart of American manufacturing beats strongest in small towns and family-run shops. Our guests, Jenny Steffensmeier, owner of Steffensmeier Welding & Manufacturing in Pilot Grove, Iowa, and Paul Bothe, third-generation owner of a CNC job shop in Kenosha, Wisconsin, share how the Goldman Sachs 10KSB program transformed not only their businesses, but their lives. From resilience in the face of loss to the legacy of family ownership and the power of advocacy, their stories show what it means to make small big. Together, we talk about how to lead through transition, the role of creativity in machining, and why the best shops are built by "high-quality people doing high-quality work." Whether you're a shop owner, an aspiring entrepreneur, or a beli

We're coming to you live from Washington, D.C., at the Goldman Sachs 10,000 Small Businesses Summit—the largest gathering of small business owners in U.S. history. With more than 2,700 entrepreneurs in one place, the energy is electric, and the conversations are powerful. Among them is our guest, Brandon Dahms, owner of Innovative Manufacturing & Engineering (IME) in Des Moines, Iowa. Brandon's story captures what this summit is all about—growth, resilience, and transformation. After starting his career with plans to work in sports marketing, he took an unexpected turn into manufacturing and never looked back. Today, his 10,000-square-foot, lights-out machining operation runs nearly 24/7, serving as proof that automation, strategy, and strong leadership can turn even the smallest shop into a powerhouse. In this episode, we talk with Brandon about how the Goldman Sachs 10,000 Small Businesses program helped him refine his growth strategy, strengthen his company culture, and position IME for long-term succe

In this powerful installment of the Machine Shop MBA series, we welcome two guests who embody the heart of continuous improvement: Noah Goellner, President of AME and Hennig, and Nick DeGeorgia, Manufacturing Engineer at P1 Industries. What starts as a story of one listener's journey—from cutting chips to becoming a lean champion—evolves into a masterclass on how lean thinking transforms not just the shop floor, but every function of an organization. Nick shares how MakingChips inspired him to bring process improvement into his career, using whiteboards, kaizen events, and a relentless focus on reducing waste to reshape his company culture. We also break down how lean applies far beyond machining—into quoting, engineering, office workflows, and even sales strategy. They unpack how to start small, gain buy-in, and build trust that leads to sustained results. From Kanban systems to complete-and-accurate feedback loops, this conversation bridges the gap between concept and practice. Whether you're a shop leade

Every machine shop relies on outside processes—whether that's heat treating, plating, grinding, or coating. But every time a part leaves your building, your risk profile changes. Quality, timing, and accountability become harder to control. In this episode of MakingChips, the hosts sit down with Charlie Hushek, owner of Phoenix Heat Treating and a newly minted machine shop owner, to unpack what it really takes to manage outside processes like a pro. Charlie's experience on both sides of the fence—running a generational heat-treating company and now owning a machining operation—gives him a rare perspective on what separates smooth partnerships from painful ones. He shares the top mistakes shops make when sending parts out, how to build lasting vendor relationships, and how to turn your outside processes into a seamless extension of your own workflow. The conversation dives deep into practical strategies for planning, communication, and documentation, plus how to handle the inevitable hiccups along the way. Fro

Finance doesn’t have to be a mystery—it can be your greatest advantage. In this episode of the Machine Shop MBA series, we sit down with Jon Hughes, Erik Skie, and Mike Estes from CliftonLarsonAllen (CLA) to unpack the financial principles that separate high-performing shops from those that just get by. Together, they dig into how manufacturers can transform their accounting systems from mere compliance tools into strategic assets that fuel growth. From understanding capacity and pricing to mastering forecasting and job costing, this conversation bridges the gap between the shop floor and the balance sheet. CLA’s experts explain why simplicity often beats complexity, how to avoid “bad business” when chasing volume, and why aligning cost structure with capacity utilization is the secret to consistent profitability. They also explore how automation and advanced equipment investments change the financial equation, why separating costing from pricing is essential, and how the best-run shops use forecasting not ju