Small Business Show

We talk about the importance of Accounting and accurate data on the show all the time. Maybe it's because I am not that great at it and am always looking for ways to get better and/or partner with people that are smarter than I am in these areas. During episode 348, we spent time discussing specific brands of Accounting software, and I made some ridiculous comments that got one of those companies up in our grill to defend their product. I love it. Todd Salkovitz has been representing AccountEdge for over 26-years. Now part of Priority Software, Todd is here to call me out on my comment, and I'm glad he did. Join us today as we discuss accounting and so much more! 00:00:00 Small Business Show #354 for Wednesday, November 17, 2021 Today’s Guest: Todd Salkovitz, Priority Software/AccountEdge Product Evangelist “Why should we hire you?” “Because if you don’t, no one’s going to take you seriously.” Started MYOB Certified Consultant Program 00:12:02 SPONSOR: Shopify – For anyone to sell anywhere, Sh

Join us for episode 353 of The Small Business Show where we answer the question: What does the Small Business Administration actually do for Small Businesses? Then we jump into a new concept about how to coach your customers into good behavior. Listen to your hosts Shannon Jean and Dave Hamilton as they share their experiences with the SBA and how coaching customers can be a win-win for you, your employees, and the customers themselves.     00:00:00 Small Business Show #353 for Wednesday, November 10, 2021 00:01:15 Power Napping Power Tips 00:03:11 How does the SBA help Small Businesses? SBA Training and learning resources SBA Guarantees for loans SBA: Register Your Business 00:11:23 Sprinkle Your Magic Fairy Dust on The Business (aka DO THE WORK) 00:12:56 Elon Musk…The Byproduct Billionaire Sponsors 00:19:29 SPONSOR: Marpipe. No one knows what they’re doing with creative testing…but Marpipe does! Book a free demo at Marpipe.com/SBS right now and get $2,000 in credit. Offer expi

What type of bank should you choose for your Small Business? Should you put all your assets into one bank or use multiple banks? Join us today during the intro section of The Small Business Show to get these questions answered and to learn why it's so important to remember who the client is in your banking relationships. We then jump into a conversation about how to manage the increasing Inflation pressure on your Small Business. Your hosts Dave Hamilton and Shannon Jean discuss methods to help offset the increasing cost of goods, shipping charges, labor rates, and more. 00:00:00 Small Business Show #352 for Wednesday, November 3, 2021 00:01:35 Which bank should I use for my Small Business? Synchrony Bank Ally Bank Remember that your bank wants a 2% relationship with you Sponsors 00:17:07 SPONSOR: David vs. Goliath podcast, dedicated to helping small businesses leverage technology to compete and win against their large competitors. 00:18:35 SPONSOR: Shopify – For anyone to sell anywhere,

Has the Supply Chain problem impacted your Small Business? Join us today as your hosts Shannon Jean and Dave Hamilton discuss techniques to minimize Supply Chain problems while improving the overall performance of your Small Business. 00:00:00 Small Business Show #351 for Wednesday, October 27, 2021 00:01:52 “Old Man Disease” Maintain your neuroplasticity Avoid Change Resistance Don’t be Blinded by Pessimism 00:10:39 Coming up: Supply Chain Issues and Inflation! 00:11:14 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System - no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/sbs 00:13:03 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entre suite of features. Visit Shopify.com/sbs to get yours! 00:15:28 NYT The Daily – The Great Supply Chain Disruption feedback@businessshow.co Control your inventory,

As Small Business owners, we all know how important it is to keep your technology up and running with minimal downtime. What’s the best way to get support for your information technology needs? What IT support options are out there for Small Business owners? Join your hosts Dave Hamilton and Shannon Jean as they discuss the options available for Small Business owners to keep your tech up and running. But first, you don't want to miss the rant about selling on Marketplaces. Listen in and learn!   00:00:00 Small Business Show #350 for Wednesday, October 20, 2021 00:01:37 BANNED! (by your key platform…and its algorithm) Two tokens customer service concept Rebecca Michals from eBay on Small Business Show feedback@businessshow.co Sponsors: 00:14:26 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:16:47 SPONSOR: Bambee – Let Bambee help with your dedicated HR

Managing your time as a Small Business owner is a critical part of each day. Join us today as your hosts Shannon Jean and Dave Hamilton discuss how to identify when your time becomes more valuable than the task you are working on and how to delegate so you can more effectively apply your skills to another task. We also introduce a new Long & Short productivity system that Shannon has been developing to help him "eat the frog" in the most productive manner as possible. 00:00:00 Small Business Show #349 for Wednesday, October 13, 2021 00:03:02 Timing Your Inspiration The People’s Tycoon (Henry Ford) “All you got is life time.” – Henry Rollins British Airways Chase Visa Signature Card Sponsors 00:09:51 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS. 00:11:45 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System - no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switc

How do you choose the best accounting software for your Small Business? What's right for one business may not fit the needs of another. Today on The Small Business Show we talk Accounting software during our introduction and then it's on to books and Podcasts! What business books are your hosts Shannon Jean and Dave Hamilton reading? Join us today to learn about the books that have made an impact on the Small Business success of your hosts. Dave and Shannon also dive into their current favorite Podcasts that they are listening to. Listen in and learn! 00:00:00 Small Business Show #348 for Wednesday, October 6, 2021 00:01:00 Quick Bambee Discussion 00:01:26 Selling Your Business… To the Government? 00:05:09 1202 Small Business Stock Gains Exclusion 00:07:50 What Accounting Software Do You Use for Your Business's Bookkeeping? QuickBooks FreshBooks AccountEdge (formerly MYOB) feedback@businessshow.co What features does my business need? FileMaker Server for Linux FMPHost 00:1

Does your business have a Primary Customer? A customer type that you have identified that you focus all your energy and skills trying to make happy? Does this Primary Customer generate most of your profits? If not, why not? Today on The Small Business Show we discuss how and why it is important to identify your Primary Customer for the success of your Small Business.   00:00:00 Small Business Show #347 for Wednesday, September 29, 2021 00:03:00 Beginning the process of selling a business Bob Grewal from Seapoint Business Advisors on Small Business Show  00:15:07 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS. 00:17:10 SPONSOR: Visit LadderLife.com/sbs today to see if you’re instantly approved for Term Life Insurance. Do it today! 00:18:47 Finding The Right Customers For Your Business Building an Avatar Customer traits: Cost-conscious Time-conscious Lazy Service-conscious Premium-conscious Aspirationally-focused What’s your m

What personality traits do successful Small Business owners share? Which traits help Small Business owners to overcome adversity to find success? Join us today on The Small Business Show to find out! Your hosts Shannon Jean and Dave Hamilton each share their list of essential traits they believe create successful Small Business owners. Listen in and compare your own traits with their list!   00:00:00 Small Business Show #346 for Wednesday, September 22, 2021 00:01:41 What is Small Business Week, and Why Doesn’t It Matter? 00:08:01 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All that’s left is the important stuff and your smiles. Use SaneBox.com/smallbusiness for 14-days free and a $25 credit. 00:09:55 SPONSOR: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. 00:11:47 Top 10 Critical Business Personality Trait

Did you participate in the Paycheck Protection Program (PPP) or the Economic Impact Disaster Loan (EIDL) program? During our Small Business Show intro this week we discuss how to get your EIDL paid back and why it's important to plan for the long-term when changing Accountants. Then it's on to a dissection of the Creativity and Productivity Faucet Concept! How is it that some people and some businesses seem to be incredibly creative and productive? Pumping out new creative content, new products, and services and continually finding success while they do it. Listen to episode 345 of The Small Business Show to find out! 00:00:00 Small Business Show #345 for Wednesday, September 15, 2021 00:02:15 Paying Back the EIDL 00:04:58 Cheap...and worth it! 00:08:54 Changing Accountants is Like Changing Barbers 00:16:33 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System - no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch

Your Small Business needs a website and you need customers to be able to find it. Join us today on The Small Business Show to learn how Google Trends research can help you attract the customers you need. Then it's on to a discussion about how to decide which type of website you need, what kind of service provider, and how to get the website of your dreams built without breaking the bank. Join Dave Hamilton and Shannon Jean for episode 344 of the Small Business Show for all this and more!   00:00:00 Small Business Show #344 for Wednesday, September 8, 2021 SBS Listener Survey - Win $50! 00:02:24 Google Trends for Local SEO Trends.Google.Com 00:07:12 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:08:58 The Best Small Business Website Scott-Wordpress Pricing — What does it REALLY cost? Start with Marketplaces like Amazon, eBay, and Facebook Shopify Tutorials Fiverr Help With Shopify X-Cart Bi

Making sure your company surfaces in search results for “near me” searches is critical for local search engine optimization. What local SEO search optimization techniques will help your local customers find you above your competition? Listen to episode 343 of The Small Business Show to learn more! Then it's time to take a deep dive into how to turn customer returns into a competitive advantage for your Small Business. Learn from co-host Shannon Jean's 30+ years of managing returns and creating policies that thrill customers and build loyalty and why co-host Dave Hamilton's famous quote about "All businesses are in the customer service business." is especially true when it comes to your return policies. 00:00:00 Small Business Show #343 for Wednesday, September 1, 2021 00:01:11 SBS Listener Survey - Win $50! 00:03:00 Local SEO Search Tips and Managing Customer Returns 00:03:52 Local SEO “Near Me” Search Tips Claim Your Business How to Claim Your Business on Google Maps How to Claim Your Busin

What's the Best Small Business phone system for your business? Join us this week on The Small Business Show as we discuss how answering your phone can be a competitive advantage! Then it's on to a deep dive into the benefits of using affinity credit cards to enhance your lifestyle while using them for your Small Business. Listen in to your hosts Shannon Jean and Dave Hamilton to hear how they have lived a Charmed Life with the help of credit card points.   00:00:00 Small Business Show #342 for Wednesday, August 25, 2021 00:01:28 What is the best office phone system? Phone.com RingCentral Grasshopper AirCall.io The Two Tokens of Customer Service Obi200 00:10:13 Sponsor: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. 00:12:15 Credit Cards Make Inter-Statement Payments It’s YOUR Personal Guarantee, Not Your Company’s Travel Cards American Express Bonvoy Hotel Rewards Card Barclay’

Are you living a "before-tax" lifestyle? What other accounting secrets are you missing out on that could improve your life while saving money for your Small Business? Is a Trademark important for your small business? When should you file for one and can you do it yourself? What happens if your Trademark is challenged? All this and more on The Small Business Show this week!   00:00:00 Small Business Show #341 for Wednesday, August 18, 2021 00:01:08 Small Business Accounting Hidden Secrets - Living a Before-Tax Life Putting Family on the Payroll Expensing Trips — You get an annual board meeting! Retreats Expensing Your Cars Managing Your Hobby-related expenses What is your rewards-based feedback@businessshow.co 00:09:02 The Business Model of The Burnham 00:16:20 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com/SBS to get 20% off your first year of Streak’s Pro Plan. 00:17:53 SPONSOR:

What's the best way to take care of your Small Business Payroll? Should you do it yourself or use a service? Join us during the introduction to Episode 340 of The Small Business Show to find out what your hosts Shannon Jean and Dave Hamilton think! Then, it's on to a discussion about how to create and make presentations that have an impact. How not to bore or confuse your audience and why we think less is more when it comes to great presentations. You will also get a chance to learn about Guy Kawasaki's secret 10/20/30 rule of presentations. Listen in for all this and more!   00:00:00 Small Business Show #340 for Wednesday, August 11, 2021 Small Business Payroll and Creating Impactful Presentations 00:01:23 Maine Lobsters vs. Atlantic Lobsters 00:04:28 What’s the best way to do Small Business Payroll Dave (currently) uses Quickbooks Payroll Shannon says Consider a Local Payroll Service feedback@businessshow.co 00:11:55 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your

What's the best printer for your Small Business? Multi-function, Inkjet, Laser - we discuss the pros and cons of each printer type with real-world experiences from your hosts Dave Hamilton and Shannon Jean. Then it's on to a discussion about Customer Privacy - what are your responsibilities as a keeper of data at your Small Business? How can we keep our privacy policies simple and is there a way to use our customer data handling as a selling point? Can you build trust and credibility with your customers by showing them that you value their privacy, their time, and their intelligence? Join us for episode 339 of the Small Business Show to find out! 00:00:00 Small Business Show #339 for Wednesday, August 4, 2021 00:01:09 The Best Printer for Small Business Shannon’s Inkjet Pick: Epson EcoTank Shannon’s Label Printer Pick: Dymo Labelwriter 4XL Dave’s Laser Printer Pick: Lexmark MB3442adw MultiFunction Laser Printer/Copy/Fax/Scan feedback@businessshow.co 00:09:21 James-What do you know about

How many steps does it take for a customer to speak to a human at your business? How about placing an order? How easy is it for a return to be processed or a refund to be issued? Over time, all of us can fall into the complexity trap of making things too complicated for our customers, our employees, and ourselves. Let’s call it Complexity Creep. As you work on solving problems, it’s easy to add “just one more step” or “one more option” to take care of a specific issue. Today on The Small Business Show, your hosts Shannon Jean and Dave Hamilton start off with an update on what you need to be doing to get your PPP Loan forgiven before jumping into a discussion about why simplicity is so important for your Small Business success. Join us! 00:00:00 Small Business Show #338 for Wednesday, July 28, 2021 00:00:57 PPP Loan Forgiveness for the Second Round 00:07:43 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All t

Having an area for work, exercise, or just to get away is critically important. We have discussed ways to carve out space when working from home, and both Dave and Shannon have discussed how having an area outside of your home can increase your productivity and sanity. Today on the show, we are chatting with Eric Benavides, Founder and CEO of Backyard Workroom – a company building and installing structures in as little as 2-3 weeks that can give you that space we've been talking about.   00:00:00 Small Business Show #337 for Wednesday, July 21, 2021 Eric Benavides, Founder, and CEO of Backyard Workroom Necessity is the mother of invention! Being an entrepreneur is a blue-collar job How do you get this into somebody’s backyard? What do you have that’s patentable? 11:36 Sponsor: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. The patenting process Start big, let them steer you small The provis

If you switched to a work from home business model during the pandemic, you may now be working on a plan to get your team back into the office. What’s the best method to start in-person schedules again? How do you transition those workers that don’t want to work in person anymore and what about hybrid work schedules? Today we are going to tackle these challenges and more as we discuss a few different hybrid models, their pros and cons, and how to be meet the needs of your employees AND your business. Join your hosts Shannon Jean and Dave Hamilton as we explore the challenges of getting people back to in-person work schedules. 00:00:00 Small Business Show #336 for Wednesday, July 14, 2021 “Nana and Grandad” Book 00:05:06 Getting Back to the office Work from Home Research from Harvard Business Review 00:12:40 Hybrid, Employees Decide 00:18:04 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com

We love getting a chance to talk with business owners that have carved out a successful niche for themselves. Today we're sitting down with Dean Hung, Founder of Orchid Insanity. Dean has built a successful business selling Orchids on his website, eBay and Etsy. Listen and learn about the challenges of selling products that have to stay alive when shipping them worldwide and more! 00:00:00 Small Business Show #335 for Wednesday, July 7, 2021 Dean Hung from Orchid Insanity The riches are in the niches! A Hobby Gone Wild: From obsession to addiction to... profit! Failure: Business cards We don’t control the weather Etsy is slick, fast, and easy-to-use. Learns from everyone else’s mistakes 00:16:35 SPONSOR: Custom Comet creates custom merchandise for your business. Air fresheners, coasters, coffee sleeves, stickers, and more. Let Custom Comet help your brand create a unique and memorable promotional product. Mention Small Business Show for 5% off! 00:18:22 Plants are low-stress! Managing