Blue Collar Proud Show

Building a Business that Gives You What You Want! This week on the show we talk with Kenny Chapman. He's a successful blue-collar business owner who also coaches other blue-collar business owners that want to maximize their potential. We'll talk about sales, the owner mentality, systems, All that and MUCH more, on this episode of GIT! Show Notes [16:48] It's Your Ship by Captain D. Michael Abrashoff [24:27] Groundhog Hunting with Jerry: Who's Your Competitor? [30:04] CVC Coaching [31:29] Check in With Reality: How to Keep Your Customers [31:02] HVAC Forum [32:05] Making Your Promotional Items Work for You [32:12] Spark Marketer [47:33] Kenny Chapman Intro [48:20] 6 Dimensions of Change by Kenny Chapman [51:01] The E-Myth by Michael Gerber [57:30] It's About People, Not Plumbing [1:25:45] Ellen Rohr Episode 002 | Episode 016 [1:26:08] KennyChapman.com | TheBlueCollarSuccessGroup.com [1:26:41] Quote [1:28:21] GIT Nation Facebook Group [1:28:52] Suggestions? Email us! [1:29:14] Let's get social: Facebook | Twit

This week on the show we talk with Scott Malouf. He's an attorney with some great thoughts on the legalities of using social media. If you've ever wondered about protecting your company while using Facebook, Twitter or anything else, then THIS is the episode for you! I All that and MUCH more, on this episode of GIT! Show Notes [2:41] We got fan mail! [5:18] Want a bumpersticker? Have feedback? Email us! [13:47] HomecontractorsHQ - Clay Lamb [14:25] Please send us your Customer Service Hall of Fame stories! Please! [17:07] Customer Service Hall of Fame [18:24] Groundhog Hunting with Jerry: Applying the Knowledge [26:33] CVC Coaching [26:58] Check in with Reality: Should you care what the competition is charging? [43:37] Scott Malouf Intro [1:11:42] ScottMalouf.com | @ScottMalouf [1:12:35] Quote [1:13:18] GIT Nation Facebook Group [1:14:08] Suggestions? Email us! [1:14:21] Spark Marketer [1:14:36] Find us on social media! Twitter | Facebook | Instagram [1:14:42] Subscribe to our emails!

Success is won or lost in the details. This week on the show we talk with Linda Roydhouse about how the difference between making or losing money in your home service business comes down to minding your p's and q's. The better you are at the details, the more profitable you can be. All that and MUCH more, on this episode of GIT. Show Notes [5:49] James Justus [10:07] 6 Ways To Make Faster Decisions; How To Make Decisions More Efficiently [12:42] Big Data = Big Trouble: How To Avoid 5 Data Analysis Pitfalls [21:26] The Gifts of Imperfection, Brené Brown [24:06] Groundhog Hunting with Jerry: Value [30:17] CVC Coaching [30:30] Check in with Reality: With everyone shopping prices, is it best to offer free estimates just to get into the customer's home? [31:10] Plumbing Zone Forum [42:11] GIT Nation Facebook Group [42:27] Linda Roydhouse intro [43:27] Chuck Roydhouse [47:47] Clean Sweep of Anne Arundel [48:21] SOPs [1:15:41] Quote [1:17:10] GIT Nation Facebook Group [1:17:27] Have suggestions? Email us! [1:17:41]

This week on the show, it's Larry Winget! If you get queasy around straight talk, if you can't handle the truth, if you'd rather blame someone else for any unhappiness in your life, DO NOT listen to this episode. You've been warned! All that and much more, coming up right now on GIT. Show Notes [23:33] Groundhog Hunting with Jerry: Look through the Windshield, not the Rearview Mirror! [28:08] CVC Coaching [28:28] Check in with Reality: Google Updates [41:49] Larry Winget Intro [42:17] Grow a Pair: How to Stop Being a Victim and Take Back Your Life, Your Business, and Your Sanity [44:14] Shut Up, Stop Whining, and Get a Life [1:15:02] Quote [1:16:14] Larry Winget [1:18:32] Suggestions? Email us! [1:18:40] Spark Marketer [1:19:06] Subscribe to our emails!

Leaving Corporate Life and Finding a Blue-Collar Mission! This week on the show we talk with Alan Hunter. He's an ex-corporate America-type who has found his life's mission in his North Texas-based local service business, and today he's going to share 10 Secrets he's learned in the process. All that and MUCH more, on this episode of GIT. Show Notes [22:07] Groundhog Hunting with Jerry: Pain to Change [23:10] Mark Stoner [24:55] GIT Nation Facebook Page [27:04] CVC Coaching [27:26] Check in with Reality: Home address or PO Box? [35:04] Have a question for Taylor? Ask it here! [35:15] GIT Nation Facebook Page [35:45] Alan Hunter intro [36:55] Hunter Property Services [49:37] Howard Partridge [50:37] Dare to be a Difference Maker Vol. 3 [1:04:10] I Know Jessica website | Facebook [1:28:50] Quote [1:29:56] GIT Nation Facebook Group [1:30:09] Suggestions? Email us! [1:30:22] Spark Marketer [1:30:48] Subscribe to our emails!

Your Greatest Asset is Your People! This week on the show we have Ellen Rohr with us - right here in the studio! We're going to be talking about the greatest asset you have in your business - your people. She's going to share some of her secrets with us, so I hope you're ready to go deep! All that and much more on this episode of GIT! Show Images Click Here to Check Out a Special Offer from Ellen!

This week on the show we talk with Kristina Owens - She came from an incredible experience working with Chik fil-a as a corporate trainer, and now she works in her Mom and Dad's growing chimney service business. Talk about coming out of the frying pan into the fire! All that and MUCH more, on this episode of GIT! Show Notes [15:04] Groundhog Hunting with Jerry: Obstacles to the Sale [20:47] The E-Myth by Michael Gerber [23:02] CVC Coaching [23:23] Customer Service Hall of Fame [24:55] Chuck Roydhouse - Clean Sweep of Anne Arundel County [32:55] Have a hall of fame submission? [33:29] Check in with Reality: Cost-plus contracts? [44:45] ContractorTalk.com [44:59] GIT Nation Facebook Group [45:30] Kristina Owens intro [46:46] Chickfila [50:12] Owens Chimney Systems [1:13:14] Quote [1:14:16] GIT Nation Facebook Group [1:15:19] Suggestions? Shoot us an email! [1:15:31] Spark Marketer [1:15:52] Subscribe to our emails

What does your insurance policy REALLY cover? Insurance is one of those things you don't really need until you need it, and then you really need it! But will it be there for you the way you think? Join us this week as we talk with Cam Arnold about the challenges and difficulties of making sure your blue collar service business is fully and properly insured. Show Notes [13:35] The Dip by Seth Godin [14:16] Mark Stoner's Episode [15:16] Groundhog Hunting with Jerry: Employee Buy-In [19:58] CVC Coaching [20:21] Check in with Reality: Business Training [32:58] Cam Arnold intro [55:41] Geny Insurance [58:46] Quote [1:00:22] Need to call Cam? 615-330-3843 [1:01:26] Suggestions? Email us! [1:01:35] Spark Marketer [1:02:03] Subscribe to our Emails!

Working with Family: What to do when your boss is also your spouse! Running a business is one of the toughest things you'll ever do, but try doing that alongside family members, and you'll quickly find it's either the best OR the worst experience of your life. Listen as we talk with Ziglar Certified Coach Sheryl Isenhour about how to avoid professional and personal disasters, and even thrive and flourish, when your family life is also your business life. Join us! Show Notes [17:35] GIT Nation Facebook Group: What are your favorite productivity tips? [17:57] Groundhog Hunting with Jerry: Who Will You Amaze Today? [25:38] CVC Coaching [25:55] Customer Service Hall of Fame [27:22] Owens Chimney Systems [31:49] Spark Marketer [32:01] Guysintrucks.com/HOF [32:39] Sheryl Isenhour introduction [32:55] IBDODR.com [1:01:27] Quote [1:02:29] CVC Coaching [1:03:22] GIT Nation Facebook Group [1:04:04] Suggestions? Email us! [1:04:41] Subscribe to our emails!

Fast track your success with a trusted business adviser! It's easy to get lost in the daily grind of your own business, and let the good get in the way of the best. Having an outside source of perspective can help you see more clearly and objectively, and put you on the fast track to the company of your dreams. Listen as we talk with James Justus about how he loves to help business owners get clear and get real, and then get moving in the right direction. Show Notes [3:03] Book - The E Myth Revisited: Why Most Businesses Don't Work and What to Do About It [5:36] SOPs [6:21] Chuck Roydhouse interview [8:05] Mark Stoner interview [18:24] "It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so." - Mark Twain [19:40] GIT Nation Facebook Group [25:19] Groundhog Hunting with Jerry: Focus on the failures [30:39] CVC Coaching [30:52] Check in with Reality: Should I add a credit card fee to the bill or raise our prices to cover it? [33:25] Square [33:27] PayPal [33:37]

You can grow your business big without sweating the little things, but you'll probably hate it, and it won't be profitable. Because like our guest Chuck Roydhouse knows, the details are where you get better, where you start to enjoy your operation, and really start to make some money. Join us! Show Notes [15:32] GIT Nation Facebook Group [16:10] Groundhog Hunting with Jerry: Truck Ridealongs [20:57] CVC Coaching [21:11] Customer Service Hall of Fame [23:40] McCall's Carpet One [26:04] Let us know if you have a Hall of Fame story! [26:40] Chuck Roydhouse introduction [26:54] Clean Sweep of Ann Arundel County [1:17:02] Quote [1:19:12] Suggestions? Email us! [1:19:22] Spark Marketer [1:19:44] Subscribe to our emails!

You've got a LOT on your plate as a service business owner, and it's easy to think of social media as just a big hole where precious time gets wasted. But Caryn Hatcher grew her Junk King Nashville franchise almost exclusively using Twitter, Pinterest and Facebook! Listen this week as she discusses the ways most blue-collar services get it wrong, and how to do it right. Join us! Show Notes [9:49] Mike Rowe - please call us! [22:01] Really, Mike Rowe, call us! [22:27] Groundhog Hunting with Jerry: Acting or Reacting [26:28] CVC Coaching [26:45] Check in with Reality: How Late can I Work My Employees? [38:06] GIT Nation Facebook Group [38:30] Guysintrucks.com/reality [38:49] Caryn Hatcher Introduction [38:55] Junk King Nashville [44:20] BNI [1:01:40] Safe Haven Family Shelter [1:01:36] Thrift Smart [1:01:45] Mercy Children's Clinic, New Hope Academy, African Leadership, Belize Project [1:02:18] Youth Villages [1:04:33] Morgan Miller Plumbing [1:09:34] Quote [1:10:41] GIT Nation Facebook Group [1:11:59] Email u

Living your business dream means embracing it all - the good AND the bad. When you set out to build your dream business, it's easy to only think in terms of what YOU want out of it. But Clay Lamb talks with us about how giving of yourself in service to others - even when things are tough - is what creates real meaning for your life, your employees, your customers, and your business. This is a heart-felt conversation you don't want to miss! Show Notes [18:01] Groundhog Hunting with Jerry: Building The Enthused Customer [19:22] Ellen Rohr interview [21:48] CVC Coaching [22:04] Customer Service Hall of Fame [23:00] Aaron Herring, Herring Pest Solutions [30:33] Have a Hall of Fame story? Submit it here. [31:04] Clay Lamb intro [32:03] Home Contractors HQ [32:18] Ask The Chimney Sweep [32:29] Our mission to educate, encourage, and mentor. [33:04] Mix Group (Management Information Exchange) [37:28] Hope Stevenson interview [38:11] Training Videos [48:35] American Chimney [48:49] Surrounding yourself with people sma

The great thing about business is that YOU get to determine what success looks like for you. This week, General Contractor Mike Lunn tells us about his journey of success as a one-man company, and why he has intentionally made the decision to stay small and thrive. Join us! Show Notes [2:11] 180Concrete.com [17:57] Groundhog Hunting with Jerry: Training Your People [22:18] CVC Coaching [22:40] Check in with Reality: Biggest Marketing Bang for the Buck? [37:45] Guysintrucks.com/reality [37:54] GIT Nation Facebook Group [38:05] Mike Lunn introduction [1:12:35] Quote [1:13:50] GIT Nation Facebook Group [1:14:50] Email us! [1:14:59] Spark Marketer

Nashville-based banker Holly Toth talks to us about your favorite subject and ours - MONEY! Specifically, we talk about debt, cash flow, credit scores, banking relationships, and why those things might be more important than you think. Join us! Show Notes [4:45] Why Your Open Door Policy Fails and What to Do Instead [13:19] John Maxwell book Failing Forward [15:56] Groundhog Hunting with Jerry: Failure to Implement [22:01] CVC Coaching [22:20] Customer Service Hall of Fame: Clay Lamb [23:11] Matt Kent [24:36] GIT Nation Facebook Group [24:56] Know someone who should be recognized? Email us! [25:15] Customer Service Hall of Fame is sponsored by Spark Marketer [25:40] Holly Toth introduction [44:53] Quote [45:44] GIT Nation Facebook Group [46:20] Suggestions? Email us! [46:55] Subscribe to our emails!

This week, it’s Guys in Trucks… in KILTS! We interview Ed Hamilton, who owns a Men In Kilts franchise in Houston, and talk about the importance of strong branding, good leadership, and having a little fun with your work! [4:20] Guys In Trucks In Kilts? [4:30] GIT Nation Facebook Group [9:08] Escape Game [11:04] Groundhog Hunting with Jerry: Tracking Your Business [15:00] CVC Coaching [15:25] Check in with Reality: Call Dispatch? [21:05] GuysInTrucks.com/Reality [22:20] Men In Kilts – Houston [22:49] Ed Hamilton introduction [23:18] Taylor and Carter become the Men in Kilts! [43:33] Quote [45:06] GIT Nation Facebook Group [45:40] Suggestions? Email us! [46:15] Subscribe to our emails!

Growing a phenomenal service business starts with knowing your MVP - your Mission, Values and Purpose. Howard Partridge shares the systems that are the secrets of success he's learned in building multiple million dollar businesses. [7:40] Guys In Trucks Facebook Page [11:42] Morgan Miller Plumbing interview [12:45] Email us if you have questions about joining the Facebook Group [13:34] Groundhog Hunting with Jerry: Thinking Like Your Customer [17:45] CVC Coaching [18:00] Customer Service Hall of Fame [18:52] Mark Stoner & Chris Adair [22:32] Have a Hall of Fame story? Submit it here. [22:54] Howard Partridge intro [23:26] Phenomenal Products Inc [23:50] Howard Partridge’s books : Phenomenal Marketing Systems, Think and be Phenomenal, 7 Secrets of a Phenomenal L.I.F.E [25:54] The E-myth Revisited by Michael Gerber [27:10] 5 Secrets of a Phenomenal Business by Howard Partridge [29:50] Keller Williams [38:10] Our mission is to serve the people that serve the world. [52:10] Referral Marketing Programs [59:20]

Social media CAN work for blue-collar service businesses, and the team from Morgan Miller Plumbing are real proof of that! Listen as Jeff Morgan and Tosha Everhart reveal some of the secrets that have made Facebook a central part of their marketing efforts. Show Notes 14:49 Groundhog Hunting with Jerry: How to Build Rockstars 17:54 CVC Coaching 18:09 Check in with Reality: Commission Rates? - Have a question you want to ask Taylor? Ask away! 24:43 GIT Facebook Group 25:05 Jeff Miller & Tosha Everhart intro 28:26 Morgan Miller Facebook 31:40 Why they don't sell on Facebook 59:30 Quote 1:01:38 GuysInTrucks.com 1:01:50 GIT Facebook 1:02:45 Have suggestions? Email us! - Guys@Guysintrucks.com 1:03:00 Spark Marketer 1:03:12 Subscribe to our emails 1:03:43 Review us on iTunes

Hope Stevenson has years of experience as a trainer, coach, mentor, and business owner, and she comes on the show to tell us some of the secrets of finding and retaining talented employees. Show Notes [13:50] Blue Collar Proud [15:00] Groundhog Hunting with Jerry: Remember the Dream [18:52] CVC Coaching [19:05] Customer Service Hall of Fame [19:54] Junk King of Nashville webpage | Facebook | Twitter [21:12] GIT Nation Facebook Group [21:50] Guys in Trucks Hall of Fame [22:03] Check in with Reality: Hourly + Commission? [28:47] Have a question for Taylor? Ask away! [29:05] Hope Stevenson intro [29:17] Arizona Glass Specialists | Dave Pomeroy [29:36] CSIA [29:43] HPBA [32:52] “Hire for character, train for skill.” [49:13] Hiring veterans? Check here! [1:04:25] Biggest mistakes when hiring [1:08:00] Quote [1:09:30] Git Nation Facebook Group | GuysInTrucks.com [1:11:01] SparkMarketer.com [1:11:21] Subscribe to our emails! [1:11:41] Review us in iTunes!

Ellen Rohr tells us how "the ride along" can change your business, your perspective, and your employee relationships.   Show Notes   [2:05] Statistic Brain – Resolutions [11:59] Groundhog Hunting with Jerry: Origins of the Segment [15:26] CVC Coaching [15:43] Customer Service Hall of Fame [16:00] Morgan Miller Plumbing [18:44] GuysInTrucks.com/HoF [19:02] Check in with Reality: Call Center Dispatch? [24:40] Have a question for Taylor? Ask away! [25:36] Ellen Rohr Intro [26:16] Books by Ellen: Where Did the Money Go, How Much Should I Charge, The Bare Bones Biz Plan, The Bare Bones Weekend Biz Plan [26.25] Zoom Drain and Sewer, LLC [40:34] The Perfect Ride-Along How-to [1:09:38] Quote [1:10:34] Freebie [1:11:43] GIT Nation Facebook Group [1:12:19] Email us! [1:12:27] SparkMarketer.com [1:12:48] Subscribe to our emails! [1:13:07] Review us on iTunes!