Blue Collar Proud Show

Good leadership isn't just part of business - it's the whole game! If you aren't actively curating your culture, it's left to run wild on its own. Ignoring your leadership duties can ruin your company in the end, just like poor operations or uninformed bookkeeping decisions. Today on the show we talk to Trevor Flannigan about his booming chat service business and how monitoring the company culture is contributing to his success. What steps are you taking to make sure you have an active, positive role in your company's culture and your business overall? This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Shout out to Jeff of CinderBox Chimney! Thanks for your review of Closing Commander — we’re so glad it’s working out for you! Trevor Flannigan | Home Service Chats  What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group. We’d love to hear what you think of the show. Head to

How to have culture-building events that don't suck Are you taking the time to bond with your team? Jasper Drengler joins us today to talk about a very unique culture-building experience he had with his team. Not every culture-building opportunity has to be quite so extravagant, though. Carter and Taylor review some low-effort, high-return social events they have with their own crew. What do you do with your team for fun? Let us know in the BCP Facebook group! This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Shout out to John Ceaser of Ceaser Chimney! Thanks for your review of Closing Commander -- we're so glad it's working out for you! Jasper Drengler NCSG President | Chimney Mechanix | Drengler Racing | Detroit Gambler 500 What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group. We’d love to hear what you think of the show. Head to our show page in the iTunes podcast ap

Communication is Worth More Than You Think Are you communicating thoroughly with your customers? With your employees? With your business partners? Tim Reed joins us in the studio today to talk about the real money value of communication and how it may be unknowingly affecting your bottom line and customer lifetime value. This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Tim Reed|086|116|118|122 www.itsfiretime.com Fireside Home Solutions Keep up with Tim on Instagram @firesidetim & grab his FREE ebook, The Roadmap to Success Keep an eye out for the launch of Tim’s podcast, It’s Fire Time What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group. We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know! Blue Collar Proud: Ten Principles for Building a Kickass Business You Love Download the FREE BCP Show app if you haven

The Recipe For Growing Your Business Growing your business takes vision, but it also takes great leadership, great culture, and a great mindset. Are you looking for the secret to growing your business and having the life that you want? Listen up because our guest, Mark Stoner, is sharing the recipe that gave him the good life. This episode is brought to you by Closing Commander! Automate your sales follow up process and watch the money roll in. Get your first month FREE by signing up right here! Mark Stoner 001|026|120 is our guest today. He's the man behind Ashbusters, SirVent, and Blue Collar Gold University, and the author of Blue Collar Gold: How to Build a Service Business from the Dirt Up. The 21 Irrefutable Laws of Leadership - John Maxwell What do you think about today's discussion? Let us know over in the BCP Nation Facebook Group. We'd love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know! Blue Collar Proud: Ten Principles for Building a Kickass B

Women in Blue Collar Businesses Are you giving women the same consideration as men when hiring? So many companies discount female technicians in blue collar trade industries, but check out our interview with Brandi Biswell and find out why this half of the population can be a valuable asset to your company, especially in a technical capacity. Drumroll please......This episode is brought to you by Closing Commander! Automate your sales follow up process and watch the money roll in. Get your first month free by signing up right here! Brandi Biswell is our guest this week. She and her husband own Fluesbrothers in Kansas City All-women mechanic's company And their sister company salon! Do you agree or disagree with our stance today? Let us know in the BCP Proud Nation Facebook Group! Have some feedback for us? Find our show page in the iTunes podcast app and let us know what you think. Blue Collar Proud: Ten Principles for Building a Kickass Business You Love Don’t forget to download the free BCP Show app. You’

Are you celebrating the small things? We all know to celebrate the big things - big business milestones, new clients, new trucks - but are you encouraging your team to celebrate the small things, too? Each well-done job should be celebrated, all the good hires, and each the this-day-just-went-well. Not only do you get the warm and fuzzies, according to *science* you'll actually be more successful in the long run if you're celebrating the small wins along the way. Are you celebrating the small stuff? Tell us how! We’d love to hear what you think of the show. Head to iTunes and leave us a review! Get the FREE BCP Show app and never miss a thing. Join us over in the BCP Nation Facebook Group – we’ll let you right in. Connect with us Facebook|Instagram|Twitter

Closing Commander Special Episode Welcome to today's special episode featuring Closing Commander, a new system designed to help you close more business with less effort. Follow along (visuals here) to learn how the Rule of Seven Touches can make or break your bottom line. Be sure to stick around until the end to learn how BCP listeners can take advantage of a special offer. After years of working with home service businesses through Spark Marketer, we've realized what an ongoing problem follow up can be. No one seems to have the time to manually follow up with their sales contacts, and every incomplete follow up is money leaking out of your business. Enter, Closing Commander. Designed to automate the follow up process for you, see how much money you could be saving! Interested in seeing what a difference Closing Commander can make for your company? Check out the ONE MONTH FREE special offer for BCP listeners today.

Closing the Gaps in Your Sales Training We've covered how important it is to have standardized operating procedures (SOPs) to ensure a smooth and productive system, but are you applying that standard to your sales process, too? Let's hear what Alan has to say about the importance of systemizing your sales process from the initial quote through the invoice. Time tracking options: Toggl, TrackingTime, Harvest, and more! Did you miss part 1 with Alan? Check it out here! RushProfits.com – get a free consultation! We’d love to hear what you think of the show. Head to iTunes and leave us a review! Get the FREE BCP Show app and never miss a thing. Join us over in the BCP Nation Facebook Group – we’ll let you right in. Connect with us Facebook|Instagram|Twitter  

Sales Training Is About So Much More Than Meeting Quotas Is your sales approach about tricking customers into spending as much money as possible with you, or truly helping them? Sales isn't just about meeting quotas, it's about helping your customers solve their problems. If you do what you can to really reach out and help, you'll find more people want to have that sales conversation with you. Stay tuned for part two on how to really dig into your operations to add some finesse to your sales technique! RushProfits.com - get a free consultation! We'd love to hear what you think of the show. Head to iTunes and leave us a review! Get the FREE BCP Show app and never miss a thing. Join us over in the BCP Nation Facebook Group - we'll let you right in. Connect with us Facebook|Instagram|Twitter

Calling All Electricians IDEAL Electrical, titan of the electrician world, is hosting their national competition in Disney World this December. Do you have what it takes to beat the rest and show them who's the best? IDEAL Electrical | Competition details  Hosting an event and need speakers? Check out our speaking page!  Blue Collar Proud: Ten Principles for Building a Kickass Business You Love  Don't forget to download the free BCP Show app. You'll never miss bonus content, episodes, or special offers. Join us in the BCP Nation Facebook Group Connect with us Facebook|Instagram|Twitter

From Managers to Leaders What's the difference between management and leadership? Find out the finer points of both management and leadership from our guest this week, Kenny Chapman. There are so many benefits to realizing the key differences between both aspects of being a business owner, and learning in which areas you and others on your team can really shine. Kenny Chapman Blue Collar Success Group | 126 * Free gift * Text the word SECRET to 480-842-5337 to get Kenny's 4-hour program on sales, service, and communication. Have some feedback for us? Find our show page in the iTunes podcast app and let us know what you think. Blue Collar Proud: Ten Principles for Building a Kickass Business You Love  Don’t forget to download the free BCP Show app. You’ll never miss bonus content, episodes, or special offers. Join us in the BCP Nation Facebook Group Connect with us Facebook|Instagram|Twitter

Getting Your Techs Field Ready Today on the BCP Show we talk with Chuck Roydhouse. Setting your techs up for success in the field goes beyond technical training - it requires systems and organization. In our opinion, there's no better person to talk to about systems, organization, and what's needed to get techs field ready than the master, Chuck Roydhouse. Chuck Roydhouse 011|112|119 Clean Sweep of Anne Arundel County|Roydhouse Effect We gotta thank Jerry Isenhour from CVC Coaching for hounding us about systems. You're a life saver! Keith from Toronto, thanks for the call - I really enjoyed chatting with you! Have some feedback for us? Find our show page in the iTunes podcast app and let us know what you think. Blue Collar Proud: Ten Principles for Building a Kickass Business You Love  Don't forget to download the free BCP Show app. You'll never miss bonus content, episodes, or special offers. Join us in the BCP Nation Facebook Group Connect with us Facebook|Instagram|Twitter

Is Your Culture Hurting Or Helping? Today on the BCP Show we talk with Hope Stevenson. Culture is one of the most defining aspects of your business, but many business owners either overlook it or carelessly cultivate it. So what are the real benefits of intentionally creating and safeguarding your culture and how do you hire the right people for the culture you want? Let's talk to Hope to find out. Hope Stevenson 003|068|111 Reach out to Hope at hope@dpstconsulting.com Your Reactions Are Showing - J. Allan Petersen We'd love to hear what you think of the show. Head to iTunes and leave us a review! Get the FREE BCP Show app and never miss a thing. Join us over in the BCP Nation Facebook Group - we'll let you right in. Connect with us Facebook|Instagram|Twitter

What's In Your Library? Today on the BCP Show we talk with Kenny Chapman. One of the many things we have in common with Kenny, a regular on the BCP Show, is that we believe readers are leaders. There's so much you can glean from the aha! moments, mistakes, and lessons of other business owners, but if you don't make time to read (or listen, thanks to audiobooks!), you're missing out on a wealth of knowledge. Listen up as we go through some of Kenny's top reading recommendations. Kenny Chapman 021|052 The Blue Collar Success Group 10 Books: The Slight Edge - Jeff Olson The Compound Effect - Darren Hardy The Four Agreements - Don Miguel Ruiz Who Moved My Cheese? - Spencer Johnson The Power of Habit - Charles Duhigg Awaken The Giant Within - Tony Robbins Driven - Douglas Brackmann PhD & Randy Kelley Influence: The Psychology of Persuasion - Robert B. Cialdini How to Win Friends & Influence People - Dale Carnegie In-Home Sales Acceleration Kenny Chapman Show Notes: Plumber Magazine leadership article 

Financial Basics: Part 2 Today on the BCP Show we talk with Ellen Rohr. Ellen's back for Financial Basics: Part 2 and this week she's talking about cashflow, debt, tax season, how and why you should involve your front line people in the financial side of things, and more. If you haven't listened to last week's episode, be sure to check it out. Ellen Rohr |002|016|036|102|124 Zoom Drain For more great advice from Ellen, check out Where Did the Money Go? Accounting Basics for the Business Owner Who Wants to Get Profitable, as well as her many other great business books and resources at ellenrohr.com Our app, Closing Commander, won the Pete Luter Innovation Award for "Best New Product for Chimney Professionals" at this year's NCSG! Learn more about the app and the problems it can solve in your business at closingcommander.com If you haven't yet read the Financial Health chapter of Blue Collar Proud: Ten Principles For Build A Kickass Business You Love, do it! We'd love to hear your thoughts on the BCP Show. If

Financial Basics: Part 1 Today on the BCP Show we talk with Ellen Rohr. Ellen is always a lot of fun, and today's no different. In this episode, she's going to be talking about the numbers you need to know and understand if you want to win at the game of business. So listen up as Ellen talks financial basics, and shows us that numbers don't have to be intimidating, they can be empowering. Ellen Rohr |002|016|036|102 The Great Game of Business For more from Ellen, including her book, Where Did the Money Go? Accounting Basics for the Business Owner Who Wants to Get Profitable, head to ellenrohr.com Check out the financial health chapter of our book, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love  Get the FREE BCP Show app for show notes, bonus content, and more Check out Tersh Blissett's podcast, Service Business Mastery  Join us over in the BCP Nation Facebook Group! Connect with us Facebook|Instagram|Twitter

What Marketing Is & Isn't Today on the BCP Show we talk with Tom Smodic. Tom is the Operations Manager at Spark Marketer, our marketing agency for service contractors, and today he’s here to talk about what marketing is and isn’t, and what it can and can’t do for your business. Tom Smodic | 110 Want to keep up with us as we travel? Download the FREE BCP Show app and check out the Events tab. If you're around when and where we are, we'd love to meet up with you! Head to the BCP Nation Facebook Group to hang out with a lot of other great business owners. We'll let you right in.

Allocating & Tracking Marketing Dollars Today on the BCP Show we talk with Tim Reed. The options for marketing your business are virtually limitless today, but throwing dollars into different marketing avenues without evaluating and tracking results is a great way to waste money. If your marketing strategy is to "spray & pray," listen up because Tim's going to give you some tips on how to more effectively choose where you're investing your marketing dollars and what/how to track so you can get more out of each dollar invested. Tim Reed|086|116|118 www.itsfiretime.com Fireside Home Solutions Keep up with Tim on Instagram @firesidetim & grab his FREE ebook, The Roadmap to Success Keep an eye out for the launch of Tim's podcast, It's Fire Time The Spark Review Engine™ Sparkmarketer.com Carter's lonely and sad. Make his day by leaving us a review in iTunes :) Don't forget to grab our book, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love on Amazon Join us over in the BCP Na

Why Your Credit Score Matters Today on the BCP Show we talk with Patty Lawrence. As business owners, our relationships with credit can greatly impact our options and the financial health of our businesses. But what's the healthiest way to think of credit and how much does credit really matter? Who better to give us the rundown than CFO and co-founder of TurboExecs, Patty Lawrence? Patty Lawrence|089 TurboExecs Reach out to Patty at patty@turboexecs.com or (717) 925-3270 We highly recommend that you check your credit report at least once a year. Here are a few websites that provide credit reports for free: Free Credit Report, Credit Karma, Annual Credit Report Identity Theft Recovery Steps  Tersh Blissett made a great point in the Takeaways for Episode 119. Thanks Tersh! We'll be speaking a lot this spring - check out the Events tab in the FREE BCP Show app for details and locations so you don't miss us. Join us over in the BCP Nation Facebook Group! Connect with us Facebook|Instagram|Twitter

Customer Service Today on the BCP Show we talk with Mark Stoner. Customer service is EVERYTHING in business. But what can you do to ensure that your company is consistently delivering the high level of customer service your customers expect and deserve, even in the busy season? Our good friend Mark Stoner has some great ideas. Mark Stoner|001|026 Ashbusters Chimney Service|SirVent|markstoner.com Blue Collar Gold: How to Build a Service Business from the Dirt Up JohnMF003 - Thanks for the review in iTunes! We're really getting around this spring. Make sure to check out the Events tab in the BCP Show app so you don't miss us when we're speaking at an event near you! You can also book us for an event - just reach out to us here. Check out the videos and all the extras in the Bonus Content section of the app as well. Just a reminder to check out our book Blue Collar Proud: Ten Principles for Building a Kickass Business You Love, as well as the book we co-wrote with Jerry Isenhour of CVC Coaching, Blue Collar Ma