Social Solutions
Epic Fail for United Airlines Reaches Across the Globe
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:53:55
- More information
Informações:
Synopsis
We all know that social media leaves fewer and fewer places to hide from our mistakes, and when we don’t learn from past failures, the impact compounds itself. Poorly managed customer service, specifically on social media, is not a new controversy surrounding United Airlines, but this time, they went too far.
