Bombshell Business Podcast With Amber Hurdle

In this episode of the Velvet Machete Leadership Podcast, host Amber Hurdle interviews Howard Tiersky, Wall Street Journal bestselling author of Winning Digital Customers and founder of FROM, The Digital Transformation Agency and Innovation Loft. Howard teaches leaders that achieving customer love is the single most important criteria for business success, and that we can measure a brand’s level of customer love with a single question. Together they discuss:  *The important components brands with high love consistently have *How to differentiate between “customer love” and loyalty (hint: they’re not the same!) *The exact 3-part formula for achieving customer love  *A proven, 5-part transformation process brands can use to improve their fulfillment of the love formula  This episode will teach you the transformative process your brand can implement to achieve customer love. Don’t miss Howard’s expertise on the exact steps brands should be taking in order to make their customers fall in love over and over agai