Commerce Now

Summary: Today's podcast is an oldie but goodie.  A podcast we first released in May 2019 was so popular we decided to share it again! In this episode, we take you on a journey of how self-service has woven its way into so many of our daily activities from paying for gas to checking in for a flight and really what are the consumer expectations for these types of offerings.  Resources: Chart your Path for Retail Growth - Connect with our Retail Experts here Blog: Retail Self-Service: Today, it's WAY more than self-checkout  Transcription: Amy Lombardo:                Hello again, this is Amy Lombardo, your host for this episode of Commerce Now. In today's episode we're joined by Matt Redwood who is the head of self service checkout for Diebold Nixdorf's retail division. And today we'll discuss how self- service has woven its way into so many of our daily activities from paying for gas to checking into a flight and really what are the consumer expectations for these types of offerings. So hi, Matt and welcome