Quest 4 Quality with Joe Higgins

I began my education in leading an organization in 1987 when I became the Regional Director for the Whirlpool Corporation responsible for the Western half of the United States. This job was the basis on which I learned what it takes to become a great leader.  I began the process of applying my new experiences to real world situations with my sales team.  Leadership is not about getting people to follow your lead, a common misconception, it is about creating leaders in your organization who can make good business decisions and turn in strong results. It is about getting your employees to believe in themselves and reward those who are willing to take initiative and not wait to be told what to do.  I discuss the importance of communication in this section and why great leaders are both good speakers and great listeners. There are many ways to work on your leadership skills and I am going to pass on the ideas that I have been teaching to my teams over the past 40 years.