Quest 4 Quality with Joe Higgins

The title of this Podcast is Creating a High-Performance Culture and people always ask me what that is, my answer is simple, it is one that exceeds expectation. Let’s face it, every country you visit and every business worldwide has a culture that is unique and distinct. It is what allowed humans to survive and thrive as a part of our evolutionary past. It doesn’t matter where you go, your church has a culture, so does your bank and your gym, each one different than others in your community.  Businesses need to make sure that they cultivate their cultures and create a vision and mission statement so that their employees understand the expectations of their leaders.  Culture is the deepest held reflection that you have about business, it is your beliefs, commitments, ideals, dreams and everything else you want to achieve in your enterprise. I tell CEO’s, Presidents, GM’s and all those who run a business, don’t keep these things a secret, be explicit so that your teams have mission clarity. You will learn in th