Accelerate! With Andy Paul

1070: Sell a Price Increase Without Losing Customers, with Jeb Blount

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Synopsis

Jeb Blount is the Founder and CEO of Sales Gravy and bestselling author of 14 books, including his latest one called Selling the Price Increase: The Ultimate B2B Field Guide for Raising Prices Without Losing Customers. The conversation on price increase is one that sellers and buyers simply do not want to have. It is, however, an essential one. Jeb discusses how and why you have to defend your price increase to your customer and drive it all the way to acceptance. He breaks down the differences in dealing with big and small companies and how preventing resentment and contempt should be your primary goal.    HIGHLIGHTS ● Writing Selling the Price Increase ● Your approach prevents resentment and contempt over price increase ● Nonnegotiable and negotiable price increases ● Analyze your customer risk profiles   QUOTES Jeb: "You didn't treat them like you would want to be treated. They're going to get mad whether you go in or not, but they're going to get a lot madder when you give them two days to make a decision