Accelerate! With Andy Paul
1105: Find Common Ground to Convert Unreceptive Buyers with Tom Stanfill
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:55:25
- More information
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Synopsis
Tom Stanfill is the Co-Founder and CEO of ASLAN Training and the author of UnReceptive. A customer's willingness to listen matters more than your ability to communicate. Tom discusses the concept of receptivity and how unreceptive buyers refuse to be influenced by sellers. Tom digs into identifying emotionally closed customers and honing skills beyond playbooks and strategies to influence a customer's willingness to listen. Andy also puts a spotlight on many sellers’ reliance on top of funnel and a rather lazy acceptance of low rin rates. HIGHLIGHTS Find common ground in the customer's whiteboard Observing a shift from salesy to authentic sales behavior Influence a customer's willingness to listen Low win rates: Product-market fit or bad selling? QUOTES Persuading an emotionally-closed person will backfire - Tom: "It comes from this principle that I call the Cornerstone Principle because it's a cornerstone of everything we teach is that, when someone's emotionally closed, the more you try to persuade