Accelerate! With Andy Paul

1072: Everboarding: Enabling Sellers for the Long Term, with Garrett Rafols

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Synopsis

Garrett Rafols is the Senior Director for the Center of Excellence at Gympass. Enablement is an ongoing process, from onboarding new salespeople to everboarding existing members to keep them relevant and up-to-date. Andy and Garrett discuss the urgency with which companies deploy new sales teams and the need to balance this with treating salespeople as long-term investments too. When companies have this self-awareness, they have an openness to innovation that reinforces a growth rather than a fixed mindset.     HIGHLIGHTS Sales training today and Garrett's shift to enablement Everboarding for first-year salespeople Teach a growth mindset: Innovation necessitates some failure  Coaching to ensure productivity while also preventing burnout  QUOTES Garrett: "We want them to have more of a growth mindset than a fixed mindset. And when we go through discovery, we want to approach every conversation with genuine curiosity. That's what the most innovative companies do. They're curious. They try things out. The