Sage Advice Podcast

Brian Seidel is the CEO and Co-Founder of CIMcloud (by Website Pipeline), a boot-strapped SaaS company based in Greenville, SC.  Brian’s team invented the Customer Interaction Management (CIM) software category – which combines B2B Ecommerce and CRM integrated with existing ERP/accounting software systems.  Through countless mistakes and piles of work (and rework), CIMcloud went from the unfinished basement of Brian’s home to the Inc. 5,000 list of the fastest-growing private companies in America for seven consecutive years.    Outline Introducing Brian Seidel, co-founder of CIMCloud. Customer self-service is the number one tactic for lowering customer effort. Customer interaction management is a double win. Integrating the concepts from The Effortless Experience into his solution. Who is Brian’s hero and why?   Sage marketplace listing for the CIMcloud product on the Sage price list