Dealersedge Q&a With Mike B

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Synopsis

Podcast by DealersEdge

Episodes

  • Quick Clip Charles Feuss, J.D: Basics Of Employee Handbooks in Auto Dealerships Today

    20/09/2017 Duration: 04min

    Workshop Info: Air Date: Thursday September 14 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific Featuring: Charles Feuss, J.D Program Length: 60 Minutes SKU: DLI2 If it has been years since updating your Employee Handbook, you could be seeking rather than avoiding problems… Big and Small. Employees and managers have many expectations of each other. Unfortunately, often both employees and management seem to be working from a different set of guidelines. Given the accelerating rate change, a regular review of your dealership’s Employee Handbook is required. How long has it been since you have read or reviewed yours. Join us a Charlie Feuss, J.D. covers the basics of Employee Handbooks for today’s auto dealership environment. You will explore: Why you should or should not have an up to date employee handbook (EHB) What Basic Policies should be included in every EHB Optional Policies that you should at least consider Special Policies that address your locale, business style, weather, events, et

  • Q&A With Mike B and Alan Haig: Mega-Trends Impacting Auto Retail Today

    26/08/2017 Duration: 07min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/ Mike Bowers asks questions submitted by himself and attendees during Alan Haig: Mega-Trends Impacting Auto Retail Today… Highlights from the Haig Report

  • Q&A With Mike B and Steve Kwiatkowski on The Exceptional Auto Dealership Service Drive

    18/08/2017 Duration: 06min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/ In a segment from our latest workshop Steve Kwiatkowski Takes us through an Ideal Advisor Opportunity Walk-though.

  • Q&A With Mike B and Erik Nachbahr: Spear Phishing Threats - An Attack at Your Dealership

    11/08/2017 Duration: 07min

    Mike Bowers asks questions submitted by himself and attendees during Erik Nachbahr's New Spear Phishing Threats and Tips to Reduce the Risk of an Attack at Your Dealership

  • Q&A With Mike B and Brooke Samples: Automotive Financial Statement for GMs and Dealership Managers

    27/07/2017 Duration: 22min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/

  • Q&A With Mike B & Rob Campbell & Lou Young on Retail Rates for Dealership Factory Warranty Claims

    21/07/2017 Duration: 14min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/ Mike Bowers asks questions submitted by himself and attendees during Rob Campbell & Lou Young's How to Apply for Retail Rates for Factory Reimbursed Warranty Claims

  • Q&A With Mike B and Stefan Drechsel on Dealership Service Department Apps

    14/07/2017 Duration: 20min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/ Mike Bowers asks questions submitted by himself and attendees during Stefan Drechsel's New Electronic Service Department Applications. What You Need to Know DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/

  • Q&A With Mike B and Don Tipton On Dealership Service Business Plans

    03/07/2017 Duration: 19min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/

  • Q&A With Mike B and Brooke Samples on Auto Dealership Internal Theft

    25/06/2017 Duration: 34min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/ Mike Bowers asks questions submitted by himself and attendees during Brooke Samples' Auto Dealership Internal Theft

  • Q&A With Mike B and Christine Andrews & Rob Campbell on Dealership Controller Wow Factor

    11/06/2017 Duration: 16min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/ Mike Bowers asks questions submitted by himself and attendees during Christine Andrews & Rob Campbell: The Auto Controller WOW Factor - 5 Sure-Fire Ways to Create Quick Store-Wide Improvements

  • Q&A With Mike B and Steve Nickelsen on 70% of Used Car Depts Under performing

    04/06/2017 Duration: 08min

    Mike Bowers asks questions submitted by himself and attendees during Steve Nickelsen's: Why 70% of Used Car Depts Underperform … and How to Unlock Your Real Used Vehicle Potential

  • Q&A With Mike B and Don Tipton Create a Disney-Like Experience In Your Dealership Service Department

    29/05/2017 Duration: 20min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/ Mike Bowers asks questions submitted by himself and attendees during Don Tipton's How to Create a "Disney-Like" Customer Experience In Your Dealership Service Department

  • Q&A With Mike B and Kevin Baumgart: Focusing on Talent Management to Improve Dealership Operations

    12/05/2017 Duration: 15min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/

  • Steve Nickelsen: Why So Many of the Dealer's Truly Great Ideas Fail to Launch

    28/04/2017 Duration: 34min

    Workshop Info: Air Date: Live Thursday, April 27, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific Featuring: Steve Nickelsen Program Length: 30 Minutes If you are a Dealer or GM, there is no shortage of new concepts, ideas and strategies that could make your dealership organization better! Yet so many great ideas fail at the execution stage… WHY? I know this has happened to you! You return from a 20-Group Meeting or the NADA Convention… or maybe you read an article or book that inspires and enthuses you to bring a specific improvement to your auto group or store. But when you present this ‘great idea’ to your management team, they smile, nod, stifle a groan… then they hope if they just ignore you for a couple of weeks, it will all go away. Or maybe, they argue about the wisdom of trying something new. Any of this sound familiar… Lame Excuses: “Our customers are different and they will not like this.” “We tried that once and it didn’t work.” “We don’t have the time.” But if others

  • Q&A With Mike B and Phillip Sherman on Auto Dealership Telecom Technology

    14/04/2017 Duration: 17min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/

  • Q&A With Mike B and Greg Criss on How to Benefit from Tablets on the Dealership Service Drive

    07/04/2017 Duration: 14min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/ Mike Bowers asks questions submitted by himself and attendees during Greg Criss' on How to Benefit from Tablets on the Dealership Service Drive

  • Q&A With Mike B Ryan Bongard on The Power of a Blended Dealership BDC to Drive Sales for All

    17/03/2017 Duration: 19min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/ Mike Bowers asks questions submitted by himself and attendees during Ryan Bongard's The Power of a Blended BDC to Drive Sales for the Entire Dealership

  • Q&A With Mike B and Rob Campbell: How to Balance the Dealership Parts Department Checkbook

    24/02/2017 Duration: 13min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/ Mike Bowers asks questions submitted by himself and attendees during Rob Campbell's How to Balance the Parts Department Checkbook

  • Q&A With Mike B and Becky Chernek on Auto Dealership Digital F&I Retailing

    17/02/2017 Duration: 22min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/ Mike Bowers asks questions submitted by himself and attendees during Becky Chernek's How to Ride the Wave to Digital F&I Retailing

  • DLB3 Becky Chernek: How to Ride the Wave to Digital F&I Retailing

    17/02/2017 Duration: 01h16min

    DealersEdge VIP Members Have Access to The Full Workshop and Hundreds More! (Video - MP3 - CD - PDF Executive White Paper) For More Info: https://vip.dealersedge.com/ Catch the Wave - How to Offer Your Customers Online Financing! Workshop Info: Air Date: Thursday, February 16, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific Featuring: Becky Chernek Program Length: 60 Minutes The F&I process in most dealerships has long been the bottleneck in the selling process resulting in more than a few unhappy and frustrated customers. Join F&I trainer and consultant Becky Chernek as she explores ways you can offer your customers an online financing choice. Learn what is available from many sources via this workshop Options are many and can include simple "pre-qualification” up to the entire financing process - To successfully implement, you will have many choices to consider. Learn about them here. You will learn: About the expansion of online financing opportunities available to dealers About the cu

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