Informações:
Synopsis
Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.
Episodes
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S2:E9 – “We should all be excited about the A321neo” — Kurt Stache
24/04/2019 Duration: 07minIn the latest episode of Tell Me Why, we met with Kurt Stache, Senior Vice President of Marketing, Loyalty and Sales, to discuss why the new Airbus A321neo is a great addition to our fleet, the latest in onboard connectivity and entertainment, the importance of the “likelihood to recommend” score, and what’s to come with American’s brand project.
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S2:E8 – “One of the fastest growing airports in the country” – Dec Lee
17/04/2019 Duration: 05minIn the latest episode of Tell Me Why, we visit the rooftop of CLT with Dec Lee, Vice President of CLT Hub Operations. With a bird’s-eye view of the operation, he explains what makes Charlotte, North Carolina, unique, what it means to be a vital part of one of the fastest growing airports in the country and how the team is preparing to operate more than 700 daily departures by the end of the year.
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S2:E7 – “More meaningful and profitable growth from DFW” – Cedric Rockamore and Jose Velez Rubio
03/04/2019 Duration: 11minIn the latest episode of Tell Me Why, we visit the construction site of DFW’s Terminal E satellite building with Cedric Rockamore, Vice President of DFW Hub Operations, and Jose Velez Rubio, Vice President of DFW Operations for Envoy. Together, they explain why we’re expanding our operation to more than 900 daily departures at DFW this summer and what we’re doing to help the team run the best operation possible
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S2:E6 – “We uplift each other” — Deborah Hecker, Beth Powell and Brenda Robinson
01/04/2019 Duration: 08minCheck out the latest episode of Tell Me Why with DFW-based Captain Deborah Hecker, First Officer Beth Powell and retired First Officer Brenda Robinson. In recognition of Women’s History Month, Deborah, Beth and Brenda discuss their unconventional path to the flight deck, the importance of having a support system — including each other — and how to inspire the next generation of women aviators.
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S2:E5 – “We need to execute flawlessly for our team and our customers.” - Devon May
21/03/2019 Duration: 06minIn this episode of Tell Me Why, Devon May, Senior Vice President of Network Strategy, discusses how American Eagle plays a huge role in our operation, how adding service at DFW will help us thrive and why we’re focusing on strengthening our alliance relationships.
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S2:E4 - "Making Sure The Environment Is Safe For All Of Our Team Members" - David Seymour
06/03/2019 Duration: 04minIn this episode of Tell Me Why, David Seymour, Senior Vice President of Integrated Operations, discusses the importance of staying safe on the job, why it’s critical to align scheduled maintenance with off-peak flying so we have more aircraft available each morning, and the wave of hiring that’s underway in 2019 to support additional maintenance work.
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S2:E3 – “Repeatable activities that we can do consistently”
27/02/2019 Duration: 05minIn this episode of Tell Me Why, Kerry Philipovitch, Senior Vice President of Customer Experience, discusses the importance of our performance metrics like the number aircraft out of service in the morning (AOS), right start (RS-0) and turn time (T-0); how following a scripted process will ensure we perform consistently; and why a “back to basics” mentality will ultimately help us succeed, especially in peak seasons.
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S2:E2 – “Dream big, dream loud”
18/02/2019 Duration: 10minCheck out the latest episode of Tell Me Why with Dallas Fort Worth (DFW)-based First Officer Beth Powell and retired First Officer Brenda Robinson, the first African-American female pilot in the U.S. Navy and also American’s first African-American female pilot to graduate pilot training. Beth and Brenda discuss their passion for soaring above the clouds; the support of their parents to dream big; being the “first” in breaking barriers; and supporting the next generation of diverse pilots.
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S2:E1 – "Gaining Alignment On Reliability" – Robert Isom
06/02/2019 Duration: 07minWe’re kicking off season two of Tell Me Why with President Robert Isom. Robert talks about our accomplishments over the past five years, how we’re working toward being as reliable as possible moving forward and what we’re doing to ensure that American thrives forever.