Building Utah

This is Derek Miller Speaking on Business. May is Mental Health Awareness Month and a time for all of us to prioritize our mental health. Joining me today is Dr. Mark Rapaport, CEO of Huntsman Mental Health Institute to discuss how the newly dedicated institute will tackle complex mental health challenges facing Utahns. MARK RAPAPORT, M.D.. At the Huntsman Mental Health Institute, we are working to identify new ways to address suicide, trauma, substance use, and provide care to the underserved and rural communities of Utah. We are currently working across the community to develop a strategic plan for the institute. This plan will create a road map to address mental health stigmas, suicide, and the primary prevention of and the development of interventions for mental disorders in young people. We are also working on the implementation of new models for rural mental health care as well as the long-standing problem of workforce development. On May 26th we will break ground on a Mental Health Crisis Center

This is Derek Miller Speaking on Business. The Wall Street Journal reports that Salt Lake City has the “hottest job market” in America. Mark Barlow of Fidelity Investments is here to tell us about how this award-winning company is offering Utahns more than just jobs. MARK BARLOW Moments like buying a home or getting married are moments that matter. Helping our customers reach these milestones (and many others) is rewarding and truly life changing for our customers and employees alike. Our customers are reaching out to us now more than ever before for support in achieving their financial goals. That is why I’m excited to share that Fidelity Investments is hiring 375 customer-obsessed people to join our valued team here in Utah. We are looking for candidates who have experience in a wide variety of industries such as retail, hospitality, service, healthcare, or financial services. We offer employees opportunities for career growth. Additionally, we provide industry-leading benefits such as flexible wor

This is Derek Miller Speaking on Business. There have never been more options available to business owners who want to transition their business, whether it be taking the business in a new direction or creating a succession plan. Adam Macklin of PNC Bank in Salt Lake City is here to discuss this important topic. ADAM MACKLIN As Utah continues to see incredible growth in its business community, and owners and management teams contemplate the options available to them, conversations about business transition are becoming critical. From exploring the sale of a business – whether keeping it in the family through a succession plan, a direct sale or a merger or acquisition – to taking a business public through an IPO, to perhaps moving into an employee stock ownership plan, PNC Bank can help. We follow an efficient discovery and implementation process to help find the best solution to meet a business owner’s specific needs and goals. Through a consultative approach, we provide tips for holistically integrati

This is Derek Miller, Speaking on Business. FFKR Architects is a full-service architecture firm with offices in Utah and Arizona. Senior principal architect, Dave Giles, is here to tell us about one of the firm’s latest projects. DAVE GILES FFKR has a reputation for design excellence, environmental leadership, and budgetary responsibility. We maintain a staff of over 160 architects, designers, and support personnel who have the talent and passion to meet our clients’ most demanding challenges. Today we’d like to focus on our recent work with The Salt Lake Chamber, beginning with the original program scope and share how we pivoted to address the impacts of COVID-19 on their workspace. The team of FFKR Architects and the SL Chamber started the design process using the Chamber’s workplace flow and standards while visiting various office spaces as potential examples. Building on the information gathered, our team did multiple test fits to find the ideal space. This helped us gain a deeper understanding of the

This is Derek Miller, Speaking on Business. Zenovate is an employee mental health platform that provides teletherapy, as well as proactive care like meditation, coaching, yoga and fitness. Here to tell us more is founder and CEO of Zenovate, Amelia Wilcox. AMELIA WILCOX At Zenovate, our mission is to provide everything for employees’ mental and physical wellbeing in one app. Before COVID-19, we did onsite corporate massage for businesses across the US and Canada. We had 1,200 massage therapists and 4,000 corporate clients. Unfortunately, COVID-19 took us to $0 revenue. We had to make a choice. We could either wait it out or we needed to pivot. To pivot, we had to find a need we were uniquely positioned to fill. We had an on-demand services platform we had already spent 10 years and millions of dollars building, so we focused our efforts there, and we are so glad we did. We interviewed our clients and saw that there was a huge mental health gap. After seeing those results, we decided to add the new service to

This is Derek Miller, Speaking on Business. Headquartered in Utah, Swire Coca-Cola USA produces, sells and distributes Coca-Cola and other beverage brands in thirteen states. CFO James Sloan is here to tell us more about the focus and future of Swire Coca-Cola. JAMES SLOAN Swire Coca-Cola has been a part of Utah since 1978, and we are committed to this and the other communities we call home. We are heavily focused on sustainability and have committed to recycle one bottle or can for each one we produce by 2030. We also plan to power our core operations with one hundred percent renewable electricity by 2026. As residents of Utah, we know the importance of water conservation. In our territory, we have returned to nature and communities an amount of water equivalent to 285% of what we use in the production of our products. For example, just last year, Swire Coca-Cola joined several other organizations to support a project that increased flows on the Lower Provo River. As part of the Swire Group, a highly div

This is Derek Miller, Speaking on Business. As COVID-19 restrictions begin to lift and the weather warms up, people want to get outside and safely enjoy Utah. Kaitlin Eskelson, president and CEO of Visit Salt Lake, is here to tell us about Utah’s travel and tourism industry. KAITLIN ESKELSON As Utah’s 8th largest industry, the travel and tourism industry is a key economic driver that provides jobs and income for Utah residents. Travel and tourism businesses support one in 11 Utah jobs. Salt Lake’s annual $4.5 billion visitor economy equates to $1,166 in tax relief for each household within Salt Lake County. The new Salt Lake City airport is now fully operational, which will bring more visitors to Utah. Additionally, we are ensuring the safety of travelers and locals for staycations by sponsoring Salt Lake hotels, venues and attractions with Global Biorisk Facility Accreditation. Although the conference meeting industry has been one of the hardest hit sectors by COVID-19, we are on our way to recovery! We r

This is Derek Miller, Speaking on Business. May is National Mental Health Awareness month. Businesses in the US lose between 80 and 100 billion dollars annually due to absenteeism and loss of productivity associated with mental health issue. That doesn’t even begin to touch on the human suffering associated with that loss. James Hadlock, co-founder of Blunovus, is here to tell us how his company is making a difference. JAMES HADLOCK At Blunovus, we know 1 out of 4 individuals are living with mental illness, and 80% of those struggling will never reach out for help due to stigma and job concern. We’re on a mission to change that. We’re so much more than a traditional Employee Assistance Program. We’re a human connection company that puts people first, and we live this out by providing employees—and their loved ones—with 24/7 mental health support and the resources they need in order to heal. We also help organizations level-up their culture and support their people through manager certifications, executive

This is Derek Miller, Speaking on Business. With over 100 years of experience, Altabank has what it takes to be a trusted, dynamic banking provider for Utahns across the state. Here to tell us more is Senior Vice President of Altabank, Rob Carpenter. ROB CARPENTER At Altabank, we exist for one reason – to power your success. We’re strategically sized to drive you and your business forward – and we do it better than anyone else. We believe that personal relationships and customized solutions can take your business to new heights. We get things done quickly and effectively. We want to increase awareness of Altabank in the business community throughout the Salt Lake City area. We’re well known in Utah County, South; and in Cache Valley, but there are still a number of businesses that don’t know us. Many don’t know that we offer most of the same services as the national banks. Altabank is committed to the communities it serves. We support a number of causes that are important to our clients. We have a long-te

This is Derek Miller, Speaking on Business. Young Living Essential Oils has been a global leader in the essential oils industry for nearly three decades. President and COO, Joe Cannon, is here to tell us about Young Living’s focus on innovation and giving back to the community. JOE CANNON At Young Living, we enhance and empower lives around the world by sharing the unique benefits of nature’s living energy—essential oils. Our unique Seed to Seal philosophy emphasizes the careful sourcing of our oils and the science behind the distillation process. Our proven testing standards assure that we have the purest possible oils for our brand partners and customers. At our renowned Mona facilities, we have developed innovative and sustainable practices that optimize water resources used in farming and processing lavender and other plants used in our essential oils. An important part of Young Living’s philosophy includes giving back to the communities where we operate. In 2020, during the height of the pandemic, we

This is Derek Miller, Speaking on Business. CBRE is a global real estate services firm that assists clients in more than 100 countries. Lloyd Allen, director and principal broker at CBRE, is here to tell us more. LLOYD ALLEN CBRE is the largest commercial real estate services firm in the world, with more than 100,000 employees, including more than 140 Utah-based professionals. The commercial real estate business is exciting because it is integral to everything we do every day. Whether you are working in your basement office or a high-rise downtown; manufacturing in your garage or in a million-square-foot warehouse; everything is tied to real estate. CBRE specializes in commercial real estate needs such as sales and leasing, property management, project management, commercial property appraisal, and debt financing services. To ensure that we can provide our clients with the best data and technologies, CBRE invests over $80 million in our research platform and technology tools. CBRE values its place in the

This is Derek Miller, Speaking on Business. Over the past year, our nation’s healthcare professionals have risked their own physical and mental health to keep the rest of us healthy. MGIS’s mission to provide “insurance healthcare professionals expect” is more important now than ever before. Here to tell us more is president of MGIS, Jeff Brunken. JEFF BRUNKEN Serving clients in all 50 states, MGIS is the nation’s leading provider of disability insurance for healthcare professionals in group practice. MGIS offers disability insurance solutions built specifically for healthcare professionals. Healthcare professionals are generally high earners who rely on specialized skills to make their living. They need disability insurance that protects them with these facts in mind. We’re working on a few innovative projects that will allow us to expand the coverage we provide to these heroes in a unique way. We recently celebrated our first 50 years in business, and we're excited to continue to lead our industry in ser

This is Derek Miller, Speaking on Business. RC Willey is nationally recognized as a furniture and appliance company with exceptional selection, value, superior service and professional associates. CEO Scott Hymas is here to share how RC Willey has evolved during the COVID-19 pandemic. SCOTT HYMAS At RC Willey, we have been providing furniture, mattresses, appliances, electronics and flooring for 90 years. Over time, we have learned it is essential to adjust and evolve. During the last year, we have made changes to provide a safer shopping environment by adopting new sanitizing and delivery procedures. We’ve allowed many associates to work remotely, and we are thrilled that our on-site medical clinic will soon have vaccinations available for our associates. Despite the challenges of the pandemic, it has been a good year for us. Last summer, we opened a flagship store in Layton, which has been doing well. Because many of us have been spending more time at home, many families and individuals have been encoura

This is Derek Miller, Speaking on Business. Canopy is a Lehi-based company that offers tools to help accountants increase their effectiveness and improve client relationships. CEO Davis Bell is here to tell us more about what Canopy can do to help your business. DAVIS BELL Accounting professionals help millions of people navigate their tax and financial situations every year. However, many of these specialists don’t have modern practice management software options to facilitate those services or relationships. That’s where Canopy comes in. Canopy is an easy-to-use, cloud-based software that helps accounting firms run efficiently and improves the client experience. We excel at our craft and out-hustle our competitors, persevering through challenges with grit and positivity. With thousands of users nationwide and more than 200 in Utah alone, Canopy is helping its customers rethink the way they manage their practice and communicate with clients. On average, accountants who use Canopy save 21 hours per week,

This is Derek Miller, Speaking on Business. RizeNext is a professional development organization that works to help Utah businesses and individuals reach their goals. CEO and founder, Trina Limpert, is here to share how RizeNext is assisting businesses to create healthy work environments. TRINA LIMPERT Companies that integrate diversity, equity, inclusion and belonging into their business strategies achieve up to 35% higher profitability over their competitors. However, most companies do not know where to begin or may not be aware of what gaps exist in their current execution. RizeNext takes organizations to the next level by helping them execute their visions for inclusion in the workplace. We provide the gold standard in execution and have over 25 years of experience making business objectives a reality. We conduct organizational assessments and consulting focused on three core pillars. We work to build a comprehensive corporate vision, integrate a strong diversity experience management framework, and inc

This is Derek Miller, Speaking on Business. Headquartered in Park City, POWDR – spelled POWDR – is an adventure lifestyle company with ski resort and Woodward destinations across North America. Justin Sibley, co-president of POWDR, is here to tell us how the company can change your life. JUSTIN SIBLEY At POWDR, we deliver soulful, local experiences at each of our mountain resorts and Woodward destinations because that’s what matters to our guests and communities. POWDR’s founder grew up in the mountains. He was a climbing guide, and still lives and works in the mountains today. His experience informs our belief that living a balanced life full of adventure brings meaning and purpose to our lives. This has been particularly true in the past year, amidst the pandemic. The ability to safely ski, ride and recreate at POWDR’s destinations has brought balance and perspective to our lives and the lives of our guests. The future is bright, and there is no better time to get out and enjoy the mountains with your fami

This is Derek Miller, Speaking on Business. CRS Engineers is a full-service civil engineering company with offices in Salt Lake City, Logan and Vernal. Matt Hirst, president and CEO of CRS Engineers, is here to tell us about how CRS’s work benefits Utahns. MATT HIRST Since our beginning in 1905, CRS Engineers has persevered through challenges, from market recessions to the recent COVID-19 outbreak. Because CRS was deemed an essential business, we were able to remain open during the recent shutdown. During this time, we worked with employees on a case-by-case basis, determining the best working option for each individual that preserved production while also maintaining the ability to fully serve our clients. Our dedicated team of experts provides “answers to infrastructure” for both private and municipal agencies. Past projects include roadway designs such as Legacy Highway and the I-15 corridor, and site development projects. Examples of these projects include the FBI building in Salt Lake City and several

This is Derek Miller, Speaking on Business. If you are seeking financial success for your business, the experts at Hillcrest Bank can help by offering simple and effective solutions to help you accomplish your goals. Utah Market President, David Stahl, is here to share more about Hillcrest Bank’s personalized and solution-driven process. DAVID STAHL Hillcrest Bank is a division of NBH Bank – one of the strongest, most well-capitalized banks in the country. As a member of the Federal Deposit Insurance Corporation, we are committed to supporting businesses in Salt Lake City and throughout Utah. Although we are new to the Utah market, Hillcrest Bank is already a Top 20 SBA lender in the state. Our experienced Relationship Managers take the time to get to know you and your business. We form a partnership to help you accomplish your goals, and we know we can’t get there with a one-size-fits-all approach. Hillcrest Bank offers the products and technology of a big bank along with the personalized service of a sma

This is Derek Miller, Speaking on Business. Located in the Jon M. Huntsman School of Business at Utah State University, the Utah Women & Leadership Project collaborates with over 120 women’s networks, groups, and associations across the state of Utah. Dr. Susan Madsen, founder and director of the project, is here to tell us more. DR. SUSAN MADSEN The Utah Women & Leadership Project’s mission is to strengthen the impact of Utah girls and women. We serve Utah and its residents in three critical ways. First, we produce relevant, trustworthy, and applicable research in regard to Utah women. We offer primary research study reports about a host of topics that impact Utah girls and women, those who influence them, and those who are influenced by them. We have a series of in-depth reports coming out soon on the impact COVID-19 has had on Utah women in the workforce. Second, we are continuously creating and gathering valuable resources. We offer workshops and tools for Utah businesses focused on hiring, retaining,

This is Derek Miller, Speaking on Business. Everyday thousands of companies vie for our attention. As businesses, we understand the importance of marketing and advertising. However, the challenge for most businesses is assessing what type of advertising is best. Brian Epperson of Target River has an approach that works for most businesses! BRIAN EPPERSON At Target River, we use a proprietary “Who How What” methodology to help any business achieve success with their advertising. First, we identify who the right target audiences are based on geographic, demographic, and psychographic data. Next, we identify what the most effective and cost-efficient tactics to use to reach the target audiences are. We are agnostic and consider all forms; from traditional such as radio, out-of-home, direct mail, or television to contemporary tactics such as Google Search, TikTok, Pandora, Facebook, and many others. Finally, at Target River we bring it home with the right what. We think about what messages should be created and