Thenewflatrate
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 16:05:48
- More information
Informações:
Synopsis
The New Flat Rate Podcast has been designed to provide helpful and specific training and support for our customers. Call us with any questions you may have ( 706) 259-8892
Episodes
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Defining A Legacy...Let's Define Yours - Part One
28/05/2016 Duration: 32minDefining A Legacy...Let's Define Yours - Part One Member Day Rodney Koop May 26th, 2016 thenewflatrate.com
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Process Perfection - Member Day
03/05/2016 Duration: 30minThe New Flat Rate "Process Perfection- Member Day" Rodney Koop / Founder of The New Flat Rate info@thenewflatrate.com (706) 259-8892
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Three Gold and Platinum Secrets
29/12/2015 Duration: 14minMatt Koop explains three secrets to getting Gold and Platinum Sales. The New Flat Rate
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Electrical Pricing Preview
19/11/2014 Duration: 08minMatt does a walk through of the pricing preview for new Electrical Menu Pricing Systems. Reviewing the basic prices only to help determine how to set your prices before building out the tiers on each page in your flat rate menu pricing system.
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Role Play the Presentation Script
01/10/2014 Duration: 04minDanielle and Craig role play the presentation script using a water heater repair as an example.
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Customers for Life!
21/07/2014 Duration: 25minIn this 30 minute podcast, special guest Steve Coscia shares tangible tools and best practices that will WOW your customers and help you develop a strong team and customer base for life!
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Prioritizing Your Call Volume
27/06/2014 Duration: 16minWomen in HVACR board member Danielle Putnam interviews Rodney Koop, Founder of The New Flat Rate. As a Contractor, Rodney describes the busyness women face in our industry and how to focus and find loyal customers. Keeping the main things the main thing.
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Why There are Levels of Repair in The Book
02/06/2014 Duration: 01minWhy we have levels of Repair in The New Flat Rate Menu Pricing Books.
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SOS Equipment Pricing Preview
02/06/2014 Duration: 03minHow to Review your equipment pricing preview in fifteen minutes or less.
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How Do I Know When To Use A Higher Level?
02/06/2014 Duration: 03minThis audio answers the question- "How do you choose the best level of Repair for the job?"
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Multiple Repairs
05/05/2014 Duration: 04minSimplify how to price for multiple repairs, creating a terrific customer experience.
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Ride Alongs
05/05/2014 Duration: 06minStay in touch with your technicians and customer base by doing ride alongs with your techs. Find out if they are following the script and what are their results - they may simply be missing a small detail which you can help them with!
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What To Do With Your Trusted Advisor Status
02/05/2014 Duration: 06minYou are solving your customers problem, but as the Trusted Advisor, it is also your responsibility to point out potential dangers or future breakdowns.
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When Do You Become the Trusted Advisor?
02/05/2014 Duration: 07minYour customer had a problem, so they called you! They already have put confidence and trust in you because they called you...but during the service call, you actually become the Trusted Advisor.
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The Presentation Script
25/04/2014 Duration: 02minThe script, what to say when presenting a menu of options to your customer and how to allow them to choose which option they want.
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Service Calls - How to use The New Flat Rate
25/04/2014 Duration: 14minThe overall picture and process for arriving on site, greeting your customer, doing a diagnosis, presenting options and performing the repair.
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Plumbing Pricing Preview
25/04/2014 Duration: 07minHow to review your pricing and set the basic levels so your system can be built. This podcast shares how to review the basic prices and provides a little more information into what you're looking for.
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HVAC Pricing Preview - The New Flat Rate
25/04/2014 Duration: 06minWalk through of how to review your HVAC Service pricing preview and what it is you're looking at.