Chip Baker- The Success Chronicles

With over three decades of managing operations ‘in-the-trenches,’ running a successful business, and speaking, Wayne’s view of ‘operational excellence’ is radically different. Wayne has learned ‘operational excellence’ is not a destination, but an ongoing journey, in pursuit of a company’s strategic objectives. Sometimes called, ‘The Doctor of Operations,’ Wayne is known for his skill in diagnosing ailing operations, prescribing a course of action, and serving as mentor during implementation. Wayne’s blend of real-world examples, a conversational approach, and transparency, connects Wayne with his clients and audiences in an authentic, engaging, and ‘truly unique’ way. Wayne has managed an $18 million expense budget, a $5 million capital budget, and led over 100 employees as facility manager for the Mead Johnson Nutritional Division of Bristol Myers Squibb, in Evansville, Indiana. Wayne is the founder and current CEO of a 20+-year-old facility management company. Wayne’s efforts at Mead Johnson resulted in an