Design Details

363: How to Talk to Users

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Synopsis

This week, we dive into the details of having effective user research sessions, sharing tips and strategies to get more value out of customer conversations. In The Sidebar, Marshall explains his work journaling process to capture better day-to-day notes.Golden Ratio Patrons:FloatFloat gives you the most accurate view of your team's availability and work schedule. You can set custom work hours, add public holidays and time off, and schedule a status to let your team know where you’re working fromーthe home office (dining table), or the lake house! Learn more at float.com/designdetails.HoverYou’re a designer. That means you need a portfolio. That means you need a website. And if you don’t have a website, today’s the day: Hover is the best way to register a domain for your portfolio site. Get 10% off your first purchase when you sign up at hover.com/designdetails.Sponsors:This week we're supported by Webflow! Webflow gives designers the power of code in a visual interface, allowing them to directly build whatever