Design Details

397: Customer Feedback vs. Team Intuition

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Synopsis

This week, we talk about the tension between building what customers explicitly ask for versus building towards a team’s internal vision. In The Sidebar, we talk about the lack of public software critique: Why isn’t there an MKBHD equivalent for software design?Golden Ratio Supporter:AroundAround is a better way to video call. It’s designed specifically to make it easier to gather small groups together to collaborate in real time, without all the distracting and frustrating interfaces that comes with most video chat software. We love the small floating heads and emphasis on making it easy to work alongside the video call, rather than constantly having to app switch.You can get started for free by signing up at Around.co!Latest VIP Patrons:Olga SNoah CTemiRenato MandićAndrew KimPhoebe GoldenbergZé MarquesCindy CGiulio FagioliniMatthewChris JeongBrian LeachRachel DavisRadek BerkaThe Sidebar:The Sidebar is an exclusive weekly segment for our Patreon supporters. You can subscribe starting at $1 per month for acce