Communications Developer Zone
#33 - IBM Watson and Chatbots
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:22:21
- More information
Informações:
Synopsis
Chat is becoming an increasingly popular way to provide customer care and IBM envisions that their Watson artificial intelligence engine will play a key role in providing front line support. Eric Andersen, IT Architect at IBM visits to share parts of his presentation from the #Monage event, with background on how Watson has evolved since it's debut on Jeopardy and may well play a role in your next customer care chat session.