Why Service Design Thinking
The Business Case for Service Design | Jod Kaftan of Fjord
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:35:30
- More information
Informações:
Synopsis
Jod Kaftan is the Group Design Director at Fjord in Los Angeles, overseeing the LA design practice and developing the team and quality of work. As a proponent of meaning in design, he provides valuable insights about how creating meaning can lead to customer loyalty. Check out the show notes for all references and links. ________ Love what you hear? Please subscribe, rate, and review us! Each review goes a long way! Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.