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How To Turn A Negative Wedding Client Critique Into A Positive

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Synopsis

EPISODE #53: TURNING WEDDING CLIENT CRITIQUES INTO A POSITIVE FOR YOUR BUSINESS Multiple communication points require a high level of attention to detail. Consequences of not having a game plan can force you into the danger zone of getting unwanted, bad reviews. The primary responsibility of communication falls on the wedding photographer, not the couple. Communication starts even before prospective couples have made their initial inquiry. Setting expectations goes hand-in-hand with communication and will guide the outcome of each client experience. Scenario 1: The engagement session. Scenario 2: The wedding day product quality. Scenario 3: The wedding day service level. Effective communication and setting expectations needs to become second nature to you as a photographer. Post wedding day expectations should not only be set, but exceeded. The top two client critiques photographers receive after the wedding day. How to turn the negative into a positive and learn from each critical mistake. Conclusion: Coming