Onward Creatives

Customer Experience is the new Battleground for Marketing!  The key to great customer experience is understanding the customer journey.  How do you build around the customer journey? 1. Acknowledge the journey. 2. Define the journey: Awareness Reputation Exchange Advocacy 3.Experience the journey: Learn from those who do it well.  Southwest Airlines, Disney, Ritz-Carlton, Sephora, Carvana, Barkbox, Apple, Trader Joes, Zappos.     Ready to build your Customer Experience?   Get Started Now!   Welcome to the Onward Creatives podcast. A weekly podcast bridging the gap between creativity and business. This podcast is for the creative entrepreneur, the one's who dare, dream and do. Each week I help you find clarity and take action so you can make a living doing what you love. The journey onward starts here.  Join us for Monday Night Live on FB and IG Live 8:30 pm EST. Don't do it alone!  Join the community! Onward Creatives Facebook