The Front By Lead The Team With Host Mike Phillips

Today I am talking about some phone follow up tips. These are things that maybe in the past we probably once saw as basic skills or just normal communication and then we got trained and became salespeople… There has been much debate lately about the sales process, and phone process… and processes for your process. https://youtu.be/WaGB0cNsFXM Fundamentally, when it comes to automotive sales, the customers “buying process,” and the road to the sale, or “sales process” do not always coincide. But, their path leads to the same end – the purchase of a product. People on both sides, do not want to be forced to follow a method or process that is not theirs. However, they can, both sides, walk down a path together to seek success at the end. So let’s talk about the path to phone follow up. And, I know there are a multitude of ways to communicate with customers. Here are a few things to remember when you pick up the phone. Be prepared. Care enough to do your research. You have to plan to be courteous and knowledgeab