The Front By Lead The Team With Host Mike Phillips

This week my guest is Elise Kephart "The YouTube Diva!" Elise has been an innovator in the automotive space for over a decade! She was an early adopter of Video and YouTube which has transitioned to Video Email platforms today. She is an absolute beast on the phones and in building Automotive Internet Sales Processes and BDC. I am honored and excited to visit with Elise this week. If you are a business person and want to learn to stretch yourself and better communicate with your customers... YOU MUST WATCH THIS ONE! Make sure and check out this great addition to the “Live Leadership Lesson Series” https://youtu.be/PyyIJJTldNY --- Elise and I had a great conversation and we went overtime! She shared some really great insight. She has had an opportunity to visit and engage with Dealer Principals, General Managers, GSM's, Directors and executives at many levels throughout many automotive organizations. We talked about leadership characteristics and she pointed out these: Top-Down Leadership. Leaders have to pra