Ninja Moves

How to Thrive in the BPO When You're New and Have No Experience - IRL with a Process Trainer

Informações:

Synopsis

In today's episode of IRL, I speak with a process trainer who started in the BPO 7 years ago without any experience at all. Our guest for today is Sam. He started as a customer service specialist, became a subject matter expert, then became a trainer. He moved to Cebu to work and never planned to join the BPO industry at all, but never regretted that he chose this career path.