O'reilly Bots Podcast - O'reilly Media Podcast

The O’Reilly Bots Podcast: Slack’s head of developer relations talks about what bots can bring to Slack channels.In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Amir Shevat, head of developer relations at Slack and the author of the forthcoming O’Reilly book Designing Bots: Creating Conversational Experiences.We often talk about consumer bots on the podcast, but workplace bots are arguably a more attractive market for the time being. Companies are able to drive adoption by fiat (“all employees are now required to file TPS reports through the bot”), and bots can draw on large volumes of well-linked internal data in ERP systems, calendars, and so on. Slack is principally a workplace messaging platform, so we kick off our conversation with Shevat by talking about design considerations for workplace bots and bots that can work with groups of human users. We also cover the recent release of Slack Enterprise Grid, a new Slack offering for very large companies with up