Keepin It Real With Janean

Ignore the words, Listen to the emotions! Whether it’s a child or an inmate serving a life sentence, these skills help calm volatile, difficult people in literally seconds. We are 98% emotional and only 2% rational. Yet we spend 98% of our time learning to be rational and less than 2% of our time learning to be emotionally competent. What you think you know about how to listen may not be true. Cutting edge neuroscience has revealed the underlying processes of how we regulate our emotions. How do you handle people who think differently than you? What to do when they lose their temper. Or perhaps you lose your temper. Children need to learn how to build an emotional database. We are not born with emotions…. we learn them. How to work with children from 2 -20. Mastering and practicing these de-escalation skills will: *Minimize arguments *Increase understanding and empathy *Transform important relationships *Allow people to be heard in a profoundly deep way *Create a new space for civility *Provide