Susan Hyatts Rich Coach Club

Have you ever been in a situation where you received really crappy customer service, or someone failed to do a job that you had paid them to do? Or maybe a friend or colleague flaked out on you in a really disrespectful way? But then — instead of speaking up and expressing how you felt — you just buttoned your lips and said nothing, because you didn’t want to be “rude”? Yeah. I think we’ve all been there! Listen to this episode of Go to find out how I responded when "The Cabinet Incident" occurred a few weeks ago.