Just-in-time Cafe: Lean Six Sigma, Leadership, Change Management

Today’s Special features Elisabeth’s interview with author and customer service thought leader Jeff Toister who gives a behind-the-scenes look at overcoming the obstacles to providing excellent customer service. Jeff is a great storyteller so stay tuned for that! We’ll start… The post Podcast: Just-In-Time Cafe, Episode 54 – 10 Secrets to Outstanding Customer Service, Featuring Jeff Toister appeared first on GoLeanSixSigma.com.