An Empowered Woman

June 23, 2011 7:00 ~ 8:00 pm PDT Radio Show will be hosted by Harriet Cohen Founder/ CEO of Training Solutions. READ MORE about Harriet.   We will discuss; * Customer service isn't always customer satisfaction and how that               can hurt you * Why customer satisfaction is a key component * Impact of social media on customer satisfaction * How do you train staff to be customer savvy? * Why perception is key   Register HERE for the show details.