Empowered Patient Podcast

Jesse Lipson, Founder and CEO of Levitate, focuses on using AI to help providers enhance patient-provider communication and develop and maintain personal, authentic connections with patients. Patient expectations are changing due to AI, and patients now expect more responsive, personalized messaging from doctors. This service-as-software can support busy providers in developing and executing a communication strategy at scale to build their practices and strengthen relationships with patients. Jesse explains, "My vision was to help what I call relationship-based businesses. I would consider many types of healthcare practices to fall into that category, and to do a better job of keeping in touch with their patients in a more personal, authentic way at scale. And so I think the challenge is we all know the value of the simple things like remembering kids' names, pets' names, spouse names, hobbies, and reaching out and keeping in touch in a thoughtful way on a regular basis. But it's very hard to do that at scal