Compliance Conversations By Healthicity

As federal deadlines, a shutdown, and stalled legislation churn the rules, telehealth coverage looks different across Medicare, Medicaid, and commercial payers. In this episode, CJ Wolf, MD and Keisha Wilson (Founder/CEO of KW Advanced Consulting) breaks down what’s actually covered right now—and how to stay compliant without disrupting care. You’ll learn: Where Medicare telehealth reverted and where behavioral health remains an exception How to use ABNs correctly (and why timing is everything) Why payer & state policies diverge—and how to operationalize a payer matrix The must-have front desk workflow: eligibility, POS, modifiers, codes HIPAA platform requirements and documentation tips Who should listen: Compliance leaders, revenue cycle teams, practice managers, telehealth program leads, behavioral health providers. Recorded: October 30, 2025 (details current as of this date) You can also tune into our previous Compliance Conversations episode with Keisha, The ABCs of ABNs.  Thank you for listening!