Manager Mojo with Steve Caldwell

Start Designing a New Future for Customers and Teams – a conversation with Lisa Nirell, author of The Mindful Marketer: How to Stay Present and Profitable in a Data Driven World

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Synopsis

Lisa Nirell                   Start Designing a New Future for Customers and Teams Technology has taken over how we live, work and play. While we often think of tech as the norm, a new future has arrived, one where self-awareness is a critical component that leaders should bring to their teams, customers and board. As a leader, each day you make choices with your time to deal with chronic issues, respond to problems or create a new future for customers and teams. In an age of transparency, customers can write and comment about us anonymously, both positively and negatively. Be willing to ask customers questions and be prepared for good and bad news. Appreciate your customers’ willingness to be straight with you. Unfortunately, less than 8% of leaders choose to design new futures and it’s time to consider priorities. Listen to what Lisa Nirell, author of The Mindful Marketer, has to say in this podcast.   Learn more about Lisa Nirell and check out her book The Mindful Marketer: How to Stay Present a