Analyse Asia With Bernard Leong

"It is not just cheaper, faster, better. I'm not gonna deny that. If we go forward a number of years, it's gonna cause what we've been calling economic singularity. The value of labor drops to zero and you got all kinds of problems from that. But in the immediate future, what's gonna be interesting is this is the first technology that enables us to automate relationships. Basically, the AI can interact with us the way we interact with us. This sounds very trivial,  but if you look at tech and you look at what has enabled tech to scale up to an incredible size around the world is our ability to automate the transaction. It's just that thing, and the problem with that is you end up with conversations of six months, LTV - Lifetime Value. What sense is in that?  You are talking about a human being and your lifetime values over six months. And it's for a simple reason. When you automate transactions, all you control is a transaction. So you take a human being and you transact, and you drain the relationship out of