At The Coalface Podcast - Hosted By Jason Greenwood

Chris Jarvis is the Founder of uReturn - https://ureturn.ca uReturn is a new, Canadian startup SaaS platform designed to efficiently automate and manage the returns process for (primarily) eCommerce and Omnichannel merchants You can think of uReturn a bit like a reverse logistics order management system The entire goal of uReturns is to make returned, resalable items available to sales channels as fast as realistically possible via smart routing and returns logic uReturns goes way beyond traditional returns UX platforms and dramatically enhances the experience for both merchant and customer In this episode, Jason and Chris discuss how the reverse logistics industry is badly broken and how uReturn intends to help fix it