Bai Banking Strategies
31.06 - Citizens Bank has a new way with words
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:19:15
- More information
Informações:
Synopsis
As banks work toward deeper and longer-lasting connections with their customers, their choice of language matters. Beth Johnson, chief experience officer at Citizens Bank, is our guest to talk about how her bank is rethinking how it uses words.
