On-Call Me Maybe

O11ycast alumna and proponent of Observability for testers, Abby Bangser, joins Adriana and Ana for a super chill talk about her career journey, from starting out as a SCUBA divemaster after university to data entry, to QA engineer, to SRE, to her current role as Principal Engineer at Syntasso. We also get some hot takes on SRE, chasing down titles, and pushing back against the idea that people who failed out of developer interviews should go into the QA track.Fun fact: Abby, Adriana, and Ana actually got to meet in person at KubeCon North America 2022 in Detroit in October!About the guest:Abby Bangser is a UK-based Principal Engineer at Syntasso, delivering Kratix, an open-source cloud-native framework for building internal platforms on Kubernetes. Her keen interest in supporting internal development comes from over a decade of experience in consulting and product delivery roles across platforms, site reliability, and quality engineering.Abby is an international keynote speaker, co-host of the #CoffeeOps Lon

Fun fact: Rich Burroughs of Loft Labs used to work with Ana in a previous life! In this episode, Rich nerds out with Adriana and Ana about Kubernetes! Rich shares how he got into Kubernetes, how he started his podcast (Kube Cuddle), the work that Loft Labs does to help provide self-serve tooling for Kubernetes, hot takes on Agile and SRE, and mental health in tech.About the guest:Rich Burroughs is a Staff Developer Advocate at Loft Labs where he's focused on improving the happiness of teams using Kubernetes. He's the creator and host of the Kube Cuddle podcast where he interviews members of the Kubernetes community. Rich was one of the founding organizers of DevOpsDays Portland, and he's helped organize other community events. He also has a strong interest in how working in tech impacts mental health. Rich has ADHD and has documented his journey on Twitter since being diagnosed.Find our guest on:Rich’s TwitterRich’s LinkedInFind us on:On Call Me Maybe Podcast TwitterAdriana’s TwitterAdriana’s LinkedInAdriana’

Mohammad Harun shares his experiences with Adriana and Ana about being a student working on his first internship job, in which Adriana used to be his manager. He also talks about what it was like to learn about Observability and OpenTelemetry with no prior knowledge or experience in these areas and how he quickly became a valued member of the team.About the guest:Mohammad Harun is a 4th-year software engineering student at McMaster University in Hamilton, Ontario, Canada. He spent this past year working as an Observability intern at Wavelo, helping to develop best practices around Observability at the company.Find our guest on:Mohammad’s LinkedInFind us on:On Call Me Maybe Podcast TwitterOn Call Me Maybe Podcast LinkedIn PageAdriana’s TwitterAdriana’s LinkedInAdriana’s InstagramAna’s TwitterAna’s LinkedInAna's InstagramShow Links:WaveloObservabilityOpenTelemetryMcMaster UniversityTranscript:ADRIANA: Hey, everyone. Welcome to On-Call Me Maybe, the podcast about DevOps, SRE, observability, on-call, and anything

We have an all-Latina crew this week!! Renata Rocha talks to Adriana and Ana about how she got started in tech and how she fell in love with Cloud. She also talks about how the job that she does now didn’t even exist when she started her tech career, the joys of mentoring young engineers as an engineering manager by drawing on her past experiences, the challenges of being a woman in tech, and some biases experienced from male colleagues.About the guest:Originally from Rio de Janeiro, Brazil, Renata now calls Toronto, Canada home. Fun fact - she has been working in the tech industry since the last century! Renata started her tech career doing sysadmin work for ISPs in the late 90s. In 2010, she got hooked on Cloud when a co-worker told her about "this new Cloud stuff". She hasn't looked back since.Renata loves being hands-on, taking any opportunity to get her hands dirty on cool new tech to experience it for herself. She also enjoys working with high-level enterprise customers and on the business side of thing

Parveen Khan of Thoughtworks talks to Adriana and Ana about how, as a tester, she used Observability to identify issues and understand why they were happening and how testers use Observability to help developers improve the instrumentation of that system. They also talk about how Observability gives you psychological safety because it empowers you with the information to solve gnarly problems more quickly.About the guest:Parveen is a UK-based senior quality analyst consultant at Thoughtworks. Being a quality advocate, she believes delivering high-quality products is everyone's responsibility. She loves collaborating with teams and optimizing processes, tools and methodologies to enable the creation of high-quality products. She is also an international speaker sharing her stories and experiences in testing to inspire other people around the globe. In her spare time, she plays the role of wonder woman for her two lovely kids. Find our guest on:Parveen's TwitterParveen's LinkedInParveen's BlogFind us on:On Call

Nora Jones, CEO, and founder of Jeli.io, talks to Adriana and Ana about the importance of the human side of incident management. They cover topics such as psychological safety, choosing the right incident facilitator, and the importance of getting everyone’s perspective during an incident.About our guest:Nora Jones is the founder and CEO of Jeli.io. She is a dedicated and driven technology leader and software engineer with a passion for the intersection between how people and software work in practice in distributed systems. She created and founded the learningfromincidents.io movement to develop open-source cross-organization learnings and analysis from reliability incidents across various organizations and the business impacts of doing so.Find our guest on:Nora’s TwitterNora’s LinkedInFind us on:On Call Me Maybe Podcast TwitterOn Call Me Maybe Podcast LinkedIn PageAdriana’s TwitterAdriana’s LinkedInAdriana’s InstagramAna’s TwitterAna’s LinkedInAna's InstagramShow Links:JeliThe Howie GuideLearning from Incid

Luiz Aoqui of Hashicorp talks with Adriana and special guest host Ted Young about how having observable systems makes troubleshooting easier and how he wants to bring that additional visibility into HashiCorp Nomad by instrumenting it with OpenTelemetry.About our guest:Luiz is a Toronto-based senior software engineer at HashiCorp working with distributed systems on the Nomad workload orchestrator. Before that, Luiz was a full stack and DevOps engineer at IBM, leading a team that builds and manages a SaaS e-learning platform. Find our guest on:Luiz's LinkedInLuiz's TwitterLuiz’s GitHubFind us on:On Call Me Maybe Podcast TwitterOn Call Me Maybe Podcast LinkedIn PageAdriana’s TwitterAdriana’s LinkedInAdriana’s InstagramTed’s TwitterTed’s LinkedInShow Links:IBMHashiCorpNomadWorkload OrchestratorKubernetesRancherPivotal SoftwareRedHat OpenShiftPodmanOpenTelemetryQUEMUOpenTracingDistributed tracingTranscript:ADRIANA: Welcome to On-Call Me Maybe. I am your host, Adriana Villela, joined by...TED: @tedsuo on the inter

Jason Harley of Honeycomb talks to Adriana and Ana about the evolution of tech over the last couple of decades, why being an on-call hero should be a thing of the past, disaster recovery planning, and how observability levels the playing field for operating software.About our guest:Based out of Toronto, Canada, Jason has been working in a variety of roles for the last 20 years in fields ranging from marketing technology to high-frequency finance. He loves helping teams make their systems and platforms more humane to deploy, operate, and reason about. He's currently working at Honeycomb as a Software Engineer building APIs and integrations but started at Honeycomb as a Customer Architect helping customers navigate the sociotechnical aspects of adopting observability practices. Jason is also a HashiCorp Ambassador.Find our guest on:Jason’s LinkedInJason’s TwitterJason’s GitHubFind us on:On Call Me Maybe Podcast TwitterOn Call Me Maybe Podcast LinkedIn PageAdriana’s TwitterAdriana’s LinkedInAdriana’s InstagramAn

Getting started with OpenTelemetry is a journey! In this episode, Gabriel Fonseca and David Alfonzo of Wavelo share their Observability journey. Adriana is joined by special guest host Alex Boten, author of Cloud Native Observability with OpenTelemetry, to talk to Gabriel and David about how they got started with Observability and OpenTelemetry. Our guests even turn the tables, as they start asking Alex some OpenTelemetry questions!About our guests:Gabriel is an Observability Engineer at Wavelo, based in Belo Horizonte, Brazil. Prior to his time at Wavelo, he spent several years as a DevOps Engineer working for large Brazilian e-commerce providers.David Alfonzo is the manager of the Platform Solutions team at Wavelo. He is laser-focused on how SRE and software development can make the internet better. During his work journey, he has worked in a variety of roles, from support, web development, sys admin, infrastructure, security, DevOps, and management. He is based in Toronto and enjoys long walks with his wif

Fun fact: On-Call Me Maybe hosts Adriana and Ana were both interviewed as guests on o11ycast by Liz Fong-Jones. In this episode, the tables are turned as Adriana and Ana interview Liz! She talks to hour hosts about the long-awaited release of the Observability Engineering book (which she co-authored with Charity Majors and George Miranda), on-call practices at Honeycomb, incident response management, and SRE practices.Liz Fong-Jones is a developer advocate, labor and ethics organizer, and Site Reliability Engineer (SRE) with 17+ years of experience. She is the Principal Developer Advocate at Honeycomb for the SRE and Observability communities and previously was an SRE working on products ranging from the Google Cloud Load Balancer to Google Flights.She lives in Vancouver, BC, with her wife Elly, partners, and a Samoyed/Golden Retriever mix, and in Sydney, NSW. She plays classical piano, leads an EVE Online alliance, and advocates for transgender rights.Find our guest on:Liz’s TwitterLiz’s LinkedInLiz’s websit

Get to know On-Call Me Maybe hosts Adriana Villela and Ana Margarita Medina. Join them in a conversation about how Adriana and Ana’s very different tech career paths led them to their current roles as Developer Advocates at Lightstep. They also touch on tech burn-out, the importance of self-care to promote mental health, quarantine hobbies, and finally, close off by imparting some career advice.About The Hosts:Adriana is a Sr. Developer Advocate at Lightstep, based out of Toronto, Canada, with over 20 years of experience in tech. She focuses on helping companies achieve reliability greatness through Observability and Incident Response practices. Before Lightstep, she was a Sr. Manager at Tucows/Wavelo. During this time, she defined technical direction in the organization, running both a Platform Engineering team and an Observability Practices team. Adriana has also worked at various large-scale enterprises, including Bank of Montreal (BMO), Ceridian, and Accenture. At BMO, she was responsible for defining and