Tow Business Podcast

We discuss invoice auditing with Dan and Jamie from Morgan, Cohen, and Bach who have experience on both sides of the fence. Check out their unique perspective on what's going on with the recovery billing end of our industry.

JC with Sierra Pacific comes on the show to continue the discussion about insurance and your upcoming renewal.

We discuss invoice auditing with Dan and Jamie from Morgan, Cohen, and Bach who have experience on both sides of the fence. Check out their unique perspective on what's going on with the recovery billing end of our industry.

Jeff and Brad blindside each other with a few tow industry questions and try to answer them with no preparation. What do you think the next big towing-related innovation will be?

Jeff and Brad discuss their experiences while purchasing a tow company and offer some advice according to what they've seen. The question of how to value or sell a tow company is asked frequently on social media and most of the answers you see are not good. A great place to start is to talk to your attorney and accountant so they can offer suggestions that benefit and protect you.

ERSCA, The Emergency Road Service Coalition of America is leading the way in promoting training and safety in the towing industry using technology and modern techniques. When the pandemic hit they were able to turn on a dime and produce a well-thought-out and engaging online training system for both light and heavy-duty towers. This is Shane Coleman and Steve Sgarlato's second appearance on the show. Please support our show partners Miller Industries, Tracker Management, Auto Data Direct, and ShopHawk.

Ryan with ShopHawk joins us to discuss best practices for online review management and online marketing for towing services. Check out https://usehawksnest.com or visit https://podcast.wegrowshops.com and receive a complimentary website audit from ShopHawk.

We speak with JC Bautista the owner of Sierra Pacific Insurance. He offers up some great information regarding shopping for a towing insurance policy.

Lynn Hurst with Hurst Towing in Birmingham, Alabama has and he has quite a story to tell. He walks us through his story from just before the storms hit all the way through to the present day almost three months later. His office and most of his fleet took a direct hit. Hear how he jumped right back into action with the help of friends, family, and the towing community all the way to some interesting stories about insurance coverage and legal liabilities.

Have you noticed that owner responses to online reviews are changing? Are more people standing up to inaccurate reviews? We also talk about the upcoming Florida Tow Show.

This show is an open talk about our industry between Jeff & Brad. Thanks to Tracker Management, Miller Industries, Auto Data Direct, and Shop Hawk for supporting the show.

HAAS Alert is a service that notifies motorists of towers working along the roadway and gives them advance warning to slow down and move over. Tom Parbs with HAAS Alert explains the service, how it works, and what you need in order to add your fleet to the safety cloud.

Servicase is a new service about to launch that helps pair quality customers and service providers together. It provides a way for the customer to better manage their calls, cases, and preferred providers in any area. Please check out our partners, Tracker Management, Miller Industries, Auto Data Direct, and ShopHawk

IBIS Reports take an in-depth look at the status of an industry. Revenue, growth, profit, it shows you exactly where we are at. Check out our show sponsors, Tracker Management, Miller Industries, Auto Data Direct, Shophawk, Sierra Pacific Insurance, and Servicase.

If you are impounding vehicles for either a police department or private property owner you most likely have to process those vehicles as being abandoned. Michelle with ADD123.com, a show partner, explains how Auto Data Direct can make this process much easier.

We discuss what makes a great Rotator Operator with Sean Van Lingen with VanLingen Towing, Torrence, California, Mike Fraser with Miller Industries in Chattanooga, and Jeff Jolley with Revalation Towing in Boiling Springs, South Carolina.

Our guests on this episode are from ERSCA - Emergency Road Side Coalition of America. Learn what their mission is and how you can get involved with their legislative efforts and training programs.

This is the second half of answering questions sent to us and pulled from Social Media.

Some listeners sent in questions and we pulled a few from Social Media and we offer our thoughts, opinions, and answers.

How do CAB Reports, your SAFER score, and other data affect your company's insurance rates