Join customer experience pioneer Mark Hurst as he explores experience design in a variety of fields. He's the author of the books "Customers Included" and "Bit Literacy," the creator of Good Todo, the curator of the Gel conference, and the founder of his 20-year-old company Creative Good.
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Excerpt of June 25, 2019 Senate hearing - Schatz, Harris, Google UXDuration: 01min | 28/06/2019
From timestamp 1:11 in the video of the Senate hearing: https://www.commerce.senate.gov/public/index.cfm/2019/6/optimizing-for-engagement-understanding-the-use-of-persuasive-technology-on-internet-platforms
Building A Surveillance StateDuration: 28s | 18/05/2018
"Building A Surveillance State," by A Small Woodland Animal. From Mark Hurst's Techtonic show on WFMU. Originally aired on the April 23, 2018 episode. LYRICS FOR YOUR SING ALONG: Building a surveillance state Google, Google Privacy is what they hate All Google day It's Facebook, too They're spying on you We've got to change before it's too late All Google day