Things are changing fast in the world of financial technology. The BIG Podcast explores the impact of financial technology innovations on the every day person. Top financial industry guests will give us exciting insights into technologies that will shape the way we manage and spend our money.


  • Navigating Money 20/20, (T-) Painlessly

    Navigating Money 20/20, (T-) Painlessly

    30/10/2018 Duration: 40min

    Glen’s recap to the Money20/20 conference begins with a reframing of Artificial Intelligence, a Kony acquisition, the FinRegLab, and Oliver Wyman’s take on the Uberization of payments. Also, Glen’s ongoing pursuit of T-Pain.

  • Fostering Leadership in the Millennial Generation

    Fostering Leadership in the Millennial Generation

    25/10/2018 Duration: 24min

    John Janclaes speaks with Hala Moddelmog, President and CEO of the Metro Atlanta Chamber of Commerce, to speak about attracting and retaining young talent. Learn about Moddelmog’s leadership journey, and listen in as Hala and John speak about how the city of Atlanta is working to position itself to be a globally competitive market.  

  • The CUSO Path to Innovation

    The CUSO Path to Innovation

    23/10/2018 Duration: 50min

    John and Glen chat with Brian Lauer, who has helped more than 100 Credit Union Service Organizations set up shop, about his new book and why he believes CUSOs hold the key to credit union fintech breakthroughs.

  • BAI Beacon Forecast: Strong Winds Ahead

    BAI Beacon Forecast: Strong Winds Ahead

    16/10/2018 Duration: 47min

     Hurricanes be damned, BAI Beacon blew into Orlando last week with a focus on fintech and innovation. Glen shares interviews on BAI’s 2019 banking outlook, with game-ification trailblazer Launchfire, PKM partner Terry Ammons on vendor risk management, and BIG’s own Elizabeth Robins on the Global Innovation Award nod for BIG’s FIVE platform.

  • Step Aside Blockchain, Make Way for Hashgraph

    Step Aside Blockchain, Make Way for Hashgraph

    09/10/2018 Duration: 45min

    John Best chats with Mance Harmon, CEO and Co-founder of Hedera Hashgraph. Join John and Mance as they explain how Hedera Hashgraph is working to use the hashgraph algorithm to create the first public network. Learn about Hedera’s history, Hashgraph’s strengths and weaknesses, and what sets it apart from blockchain. Finally, peek into the future with their views on where hashgraph, blockchain and cryptocurrency are headed next.

  • Authentic Leadership: A Conversation with Dean Hallett

    Authentic Leadership: A Conversation with Dean Hallett

    04/10/2018 Duration: 34min

    John Janclaes speaks with Dean Hallet, Leadership facilitator and former CFO of The Walt Disney Company and 20th Century Fox, to speak about his professional journey, digital transformation at an enterprise level, and his tenants of ‘authentic leadership’.

  • Finovate-ing From Cradle to Grave

    Finovate-ing From Cradle to Grave

    02/10/2018 Duration: 58min

    Glen shares highlights from last week’s Finovate conference in NYC, which featured solutions geared toward every age segment across consumer finance. Includes on-site interviews with standouts SMRT SVR, Bucket, Ninth Wave and Best of Show winner Golden. Links related to this podcast: Finovate’s main site, including presenter demo videos: Bucket: Golden: Ninth Wave: SMRT SVR: Our March BIGCast from Finovate London, including an interview with the Open Banking Project: News of Fiserv’s acquisition of parts of payment processor Elan: As always, you can reach Glen Sarvady via email or on Twitter @154Advisors Contact John Best at or on Twitter @JBFintech

  • A FinTech By Any Other Name...

    A FinTech By Any Other Name...

    25/09/2018 Duration: 47min

    John and Glen discuss crypto's crash, Uber's Cash, Webster's newfound love for FinTech, and other hot industry topics.

  • Make Your Vendors Your Partners

    Make Your Vendors Your Partners

    18/09/2018 Duration: 41min

    John Best chats with Jeremy Pinard and John Listak from Alliant Credit Union to learn all about Alliant’s experience in building their own custom Lending Management System.  In this episode, explore the pros and cons of build versus buy. Hear tried and tested tips from Jeremy and John as they detail the agile process their team undertook, and weigh in on their successes and challenges. Finally, learn how Alliant’s partnership with FICO and their use of the OMDM (Originator Management Decision Module) product has allowed Alliant to fully focus their energies on user experience in a consistent and simple way.

  • Driving New Sales- and Just Plain Driving

    Driving New Sales- and Just Plain Driving

    11/09/2018 Duration: 43min

    Glen chats with BAI's Byron Marshall about his firm's latest research on FI cross selling and new account opening. Also, Glen shares some warning flags on auto lending from the recent GCUA Idea Institute and engages in a bit of Bitcoin gloating.

  • Global Credit Union Collaboration with Blockchain

    Global Credit Union Collaboration with Blockchain

    04/09/2018 Duration: 34min

    Aonghus O’hEocha, CEO of Irish blockchain startup Bitcub, sits down with John Best this week to speak about the pathways available for credit unions in the blockchain space. John and Aonghus discuss how blockchain could be instrumental in strengthening the joint worldwide credit union community, and how collaboration and resource sharing can speed up that reality. Explore how Bitcub’s unique AI will aid significantly with cross border same day transfers. Additionally, learn more about Bitcub’s model, their unique token, as well as their pre-sale and ICO journey. And finally, John and Aonghus break down some of the Blockchain industry’s specific terminology to get you up to speed. Relevant Links: John’s book, “Breaking Digital Gridlock”: Bitcub: Contact Aonghus:

  • The Agile Workforce

    The Agile Workforce

    30/08/2018 Duration: 35min

    In this episode of The BIGCast C-Suite Edition, John Janclaes sits down with Gene Zaino of MBO Partners to talk about the present and future of America’s independent workforce. Explore why your organization will benefit from tapping into this ‘constellation of resources’ that are available to you when you need them the most. Learn why this corner of the workforce is growing at three times the rate of the traditional workforce, and become educated on the risks and regulations that might be at play for your organization.   

  • The Morality of AI

    The Morality of AI

    28/08/2018 Duration: 39min

    This week, John speaks with Dr. Harry Kloor; futurist, science fiction writer and founder of the XPrize. Learn more about Dr. Kloor’s vision of the future of avatars, explore the good, bad and the ugly of blockchain and cryptocurrency, and listen in on a fascinating viewpoint about the future of AI and how it will change our society’s moral structure.  

  • Land of Lending: Illinois’ Credit Union Creativity

    Land of Lending: Illinois’ Credit Union Creativity

    21/08/2018 Duration: 46min

    Glen chats with Illinois Credit Union League CEO Tom Kane about community outreach, innovative auto lending, and the upstate/downstate vibrancy of Illinois’ CU movement. Also- blockchain comes to fantasy football, fintech charter turf battles, and Glen gets cranky about states’ rights.

  • Chris Skinner: Doing Digital Transformation Right

    Chris Skinner: Doing Digital Transformation Right

    14/08/2018 Duration: 51min

    Chris Skinner of joins John Best for a discussion onsite at the World Council of Credit Unions Conference in Singapore. Listen in to learn the difference between digital transformation and digital adoption, and explore with them as they discuss the ever-expanding global fintech market.   In this episode: Easy digital currency exchange in the age of Stripe and Square China and India’s growing dominance over the financial technology space. More on Chris Skinner’s book ‘Doing Digital’

  • Reinventing Finance, from Cape Town to Hong Kong

    Reinventing Finance, from Cape Town to Hong Kong

    07/08/2018 Duration: 44min

    Glen chats with Finovate's Greg Palmer about the conference's first African event, the differences he's noted in fintech communities across the globe, and the addition of Blockchain and AI tracks to their fall NYC showcase. Also- vanishing CDs and traveler's checks, Mnuchin’s Mnoodlings on fintech, and BIG's beauty contest.

  • Staying Relevant and Flexible in the Era of Data Science

    Staying Relevant and Flexible in the Era of Data Science

    31/07/2018 Duration: 37min

    Bob Trunzo, President, and CEO of CUNA Mutual Group joins John Janclaes on this episode of The BIGCast C-Suite in order to discuss his professional journey, CMG’s latest push into the important field of data science, and why it is important to face failure. Explore why data science is a necessity for your credit union in order to stay relevant, and hear Bob’s advice to Millenials currently climbing the ranks in the industry.

  • Breaking Digital Gridlock

    Breaking Digital Gridlock

    24/07/2018 Duration: 29min

    Glen turns the tables on John and interviews HIM about his new book addressing the digital transformation challenges facing credit unions and community banks. Learn why culture is just as (if not more) important as technology as your credit union embarks on digital transformation.

  • Out-Partnering Your Competition

    Out-Partnering Your Competition

    17/07/2018 Duration: 46min

    This week, John is joined by BIGCast series regular John Janclaes, CEO of Partners FCU, as well as Jeffrey Kendall of KONY to discuss how strategic vendor partnering might be your key to success. Learn from the pros as they advise the digital priorities for small and medium-sized CUs, and explore why vendors are your teammates, not your enemies.   Relevant links:   John Best’s book – “Breaking Digital Gridlock” John Janclaes’ book – “Doing What Matters” Kony -  

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