Sap And Enterprise Trends Podcasts From Jon Reed (@jonerp) Of Diginomica.com

Jon is back on the CRMKonvos show to make his case for why hybrid events matter - and to issue a scorching grade to vendors (and yet, the grade is an improvement over the spring). The CRMKonvos gang, Thomas Wieberneit, Ralf Korb and Marshall Lager once again keep the hot seat hot, but making sure that Jon is forced to comment on how the metaverse might play a role in hybrid events (the metaverse is Jon's favorite tech concept - err, not). But it does make for a convo with some surprises. Thanks to the CRMKonvos team for permission to issue this audio version - catch all their video replays on their YouTube channel.

In this special appearance, Jon joins the CRMKonvos gang in the hot seat, to help sort industry cloud BS from reality. Industry clouds matter - but customers should evaluate carefully. What are the true criteria? Jon shares his views, while the smart CRMKonvos gang of Thomas Wieberneit, Ralf Korb and Marshall Lager keep the hot seat hot. This replay is issued with the express permission of the CRMKonvos team - thanks to them. Catch all their replays on the CRMKonvos YouTube channel.

Yep - we're back. Phil Wainewright and Josh Greenbaum both wrote landmark posts on customer success - but do they agree? And what should customers take from all the "customer success" brouhaha? To help me weigh the arguments, Bonnie Tinder of Raven Intel was on hand to share data and find a way forward. As usual, the audience brought their sharpest and smartest questions. Trivia note: this is my diginomica colleague Phil Wainewright's debut on my hits/misses video show, not to be missed.Also check the itunes channel for the full podcast archives.

John Appleby, CEO Avantra, managed to duck a podcast taping with me at SAP Sapphire. But after Appleby told me that this year's SAP Insider marked a change in SAP events, I put him in the podcast hot seat: what matters most to SAP customers? After our review of RISE with SAP, Appleby gives his answer: SAP automation. But hold up - automating SAP landscapes is different than classic DevOps. Can SAP Basis engineers make this transition, and have impact on their company's automation strategy? What are the pitfalls? I had some tough surprise questions ready for Appleby. I hope this practical look at why SAP automation is coming to a head will be useful to project teams. Disclosure: Avantra is a diginomica partner, but this podcast is not part our contract, nor is this a diginomica podcast. We did this one for fun, with only a bare bones list of topics, no script.

Yep, we're back! Time for a jugular, interactive session on hyperpersonalization. Join CX smarties Marshall Lager and Thomas Wieberneit as we define this term, probe into why it's needed (or not), and, most important, what practical do's and don'ts apply to enterprises? Bring your sharpest questions as always, and let's do this. Also check the itunes channel for the full podcast archives. If you care about unfiltered, unsponsored enterprise content, a great review will help others find this show amidst the marketing flotsam.

Yup - we're back. Join us for a vigorous discussion of the overlooked role of services partners in transformation efforts. Bonnie Tinder of Raven Intel and Brian Sommer will count down the top things to look for in services firm selection - and the worst services firm characteristics and warning signs. Bring your sharp commentary and smart questions and let's see if we can advance this conversation and put more emphasis on what is often, in my view, the weak link in an enterprise project/transformation effort. Note: if you believe in unsponsored, unfiltered enterprise content and like this series, please give this self-funded series a quick review on the platform of your choice. Thanks.

Let's see how hits and misses "live" does on the road talking analytics in the real world and more with Hyoun Park of Amalgam Insights, one of the smartest/most interesting enterprise thinkers I know... Final note: this 30 minute show was live from Planful Perform, Las Vegas. I didn't get the sound completely right, this was my first live stream on site in more than a decade - I'll get better. But meantime, I thought Park's sharp insights on the economy, AI, and analytics were worth sharing regardless.

Jon revives a pre-pandemic tradition by locating an abandoned conference room and taping an underground podcast review - this time with special guest Josh Greenbaum. This works as a companion to Jon's diginomica opinionated SAP Sapphire news review, so we hit on different topics, especially the issues Josh was chasing down such as business networks. He explains why SAP has finally turned a corner on business networks, and why, in his usual outspoken style, (literally) called "BS" during an SAP CX meeting. After the Josh convo, I've added a quick convo I had with ASUG CEO Geoff Scott on the show floor. Due to a few tech difficulties the sound wasn't perfect, but I fixed most in post-production. The diginomica post direct link I referred to is: https://diginomica.com/sap-sapphire-2022-opinionated-news-review-orlando

Buckle up... First time hits/misses video guest Stacey Harris, Chief Research Officer at Sapient Insights Group, is going to unfurl fresh HR data and debunk HR tech myths. We'll also get into the underrated keys to HR project success. The audience brought their sharpest questions and comments, and Stacey was ready to roll! Also check the itunes channel for the full podcast archives.

Now rescheduled for this Friday! The problems retailers face amidst supply volatility and Amazon/Walmart dominance are immense. The retail year kicks off at the NRF big show - and our hot seat guest, Guy Courtin, was actually on the ground (I was not). We'll get Courtin's view of the highs and lows of the show (and most interesting tech). Bring your sharpest retail questions - Courtin will also count down some of the underrated (and overhyped) aspects of retail tech.

On this edition of the enterprise hits and misses show, join me and first-time guest Eric Kimberling of Third Stage Consulting as we hash out the fundamental problem: if transformation is essential, than why are we as an industry continually falling short? Kimberling will be unveiling, and counting down his digital transformation do's and don'ts. Note: this is a resolutely sponsor-free, unfiltered podcast/video show. If you believe in this, please rate and review it.

Aka "revenge of Nicole and Liz", or the "Liz and Nicole show," join me as we wrap the hits/misses show year with unfiltered tour through the year in CX, CRM, and marketing run amok. The audience brought their usual sharp commentary as Nicole and Liz counted down their highs and lows of the CX year. Yeah, this should be fun.... Also check the itunes channel for the full podcast archives.

Ever wondered how diginomica's annual un-predictions get made? Want a first hand look at a hyper-agile waterfall best practice methodology like no other? Oh yeah - we've got slides baby! Want to take a crack at building your own crystal ball? Paging all tech ninjas and prognosticators - join us for the un-predictions launch release - replay.

At past SAP TechEds, Matthias Steiner and I would typically have spirited bar conversations, or yell at each other on the patio about the keynotes. For SAP TechEd 2021, thanks to Neptune Software's podcast series, we have an informal online version of the same. These are our initial reactions only, taped right after the day two developer keynote. Amongst the topics covered: SAP cloud adoption and RISE, low-code and no-code, role of smaller SAP partners, and of course the free tier developer announcement for SAP BTP. We also talk about whether sustainability resonates, and the future of SAP TechEd. Podcast provided to our channel with kind permission of Neptune Software.

Here we go - continuing with my "blogs that matter" editions of the hits/misses interactive video show, I'll be diving into the recent milestone blogs Gartner's Hank Barnes has published on enterprise buyers, via his own dialogue with Geoffrey Moore ("Crossing the Chasm"). Barnes and I will also revisit our debate on how informed today's enterprise buyer actually is, and how customers can make better buying decisions (or not). Bring your sharpest questions for the free for all chat, this will be a good 'un.

Yep, on this edition of Enterprise hits/misses radio, Josh Greenbaum and I will settle our differences on customer success. Bonnie Duncan Tinder of Raven Intel will join us to reveal her latest research on the problematic role of professional services partners in customer success initiatives. Join us for this live discussion and yes, your comments will be a big part of this. We'll hash out the problems and shine the light on those getting it done the right way. Reference post: Attention vendors - please stop the customer success hype train, unless you have these six proof points (You can get Josh's post here too). 

Josh Greenbaum issued a scorching blog post, "Death to all silos!" It's a tour de force of enterprise possibilities - and shortcomings. In our usual no-holds-barred interactive manner, we're going to get to the bottom of this post - including practical actions for customers, vendors, and SIs. BONUS: At the 40:00 mark, Hyoun Park makes his hits/misses video show debut with a terrific guest appearance that helps us assess remote work silos, and get to the core of how companies can act on Josh's post. See Josh's blog post at: https://eaconsult.com/2021/09/30/death-to-all-silos-with-aphorisms/.

Hybrid events aren't nearly what they could be - and here's someone who can help us change that. Yes! Enterprise hits and misses video show is back, and with a doozey. Paul Richards, huge influence on my thinking on hybrid events, will join us for an interactive session. Richards is the Director of Marketing for HuddleCamHD, https://huddlecamhd.com/pro/. He'll share how he pioneered hybrid events, talk about how to put on a good one, and we'll even get into production values as he has one of the best setups you'll see. Note: to see Paul's tour of his studio, you'll want to check out the video version of our talk at: https://www.youtube.com/watch?v=Viz-CWZ9j5c

The Enterprise hits and misses video show returns with a much-anticipated guest, John Belden of Upper Edge. Belden has outspoken field views on transformation - what works and where companies go wrong. We'll count them down and, as usual, field plenty of audience questions along the way. In a hits/misses exclusive, Belden also reveals new research on what leads to SI value erosion - a key obstacle to successful projects.  If you believe in unfiltered/unsponsored enterprise content, consider giving this show a lovely review, thanks. 

Yep, this is part two of the crossover show between my guest Brent Leary's show and my hits/mises video blowout. Brent will take data privacy, and what the data is showing re: enterprise data privacy. Since it's crossover time we'll also pick up on our hybrid events and video discussion, since Brent is the enterprise video master over on his "A few good minutes" show and more.