Slick Talk With Wil

Properly Operating at Scale in 2024: The Operators Roundtable Discussion

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Synopsis

In this Operators Roundtable discussion, industry leaders provide expert advice on scaling challenges, growth possibilities in short-term rentals, and balancing expenses in property management. Strategies for managing inventory, quality control, and financial responsibilities are shared, with a focus on tech integration and streamlining tasks for better efficiency. The role of maintaining exceptional hospitality in guest experiences is underscored. Everyone provides solutions for effective hiring during growth, including the use of a calculator that assesses employee ratios, attention to property type, and the development of key performance indicators. The importance of involving department heads in hiring decisions, strategic budgeting, and employee contribution to revenue streams is also stressed. Included in this roundtable are: Meaghan Moylan with Outpost Group Dennis Goedheid with Casiola vacation homes Brandreth Canaley with Roami and Robin Craigen with Moving Mountains This episode is brought to you